LUCILLE A. DAILEADER

ad10je@r.postjobfree.com 646-***-****

SUMMARY Experienced in all phases of facilities management, skilled at overseeing complex projects, accustomed to intense customer contact and accomplished at resolving complaints, with expertise in: Interior Design Space Planning Data Center Management Move Management Operations Construction Installations Maintenance

Real Estate Capital Budget Disaster Recovery Corporate Events EXPERIENCE

2020 - Present Gladys Justin Carr, Management of residential properties 920 Park Avenue and E. Hampton, NY 2016 - Present Real Estate Sales, NYS Real Estate Salesperson, NOW Real Estate 2011 - Present Interior Designer, Details Oriented, private clients 2013 - 2019 Personal Assistant, Elsie Nelson Reilly, 1016 Fifth Avenue, NY 2011 – 2017 Substitute Teacher, NY Department of Education, Permanent ART certification 2010 – 2010 Guardian Life Insurance Company, New York, NY Facilities Administration, Facilities Services (Contractor)

• Customer Service for all building related issues as a consultant versed in company policies and procedures.

• Managed the daily assignments for handymen and union porters for improved office facilities. 2004 – 2008 Financial Industry Regulatory Authority (FINRA), New York, NY Facilities Administrator, Property Management

• Directed goals for Facilities Administration, Contract Maintenance Staff and Receptionist in daily assignments and special projects, managed security guards and building management staff.

• Led project teams of consultants through space planning, construction and moves, including IT requirements, in compliance with NYC building codes for DOB permits.

• Supervised maintenance log for all service requests and move management to ensure up-to-date records.

• Formulated the Preventative Maintenance Schedule for HVAC, UPS, Fire Safety, office and mailroom equipment, streamlining the scheduling process while maintaining equipment standards.

• Created and reported on the building operations budget of $11.2M for 200,000SF of office space and capital project budgets up to $200K.

• Conducted hiring, performance appraisals, employee orientation and audits of security personnel.

• Served as first responder for all repairs, emergency evacuation and recovery and CPR. 2004 – 2004 Arch Insurance Group, New York, NY

Facilities Administrator, Facilities & Administrative Services (Contract)

• Coordinated all projects with Arch Project Managers. 1996 – 2003 Guardian Life Insurance Company, New York, NY Facilities Project Manager, Facilities Services

• Supervised corporate and branch office projects which included site selection, RFP’s, budget development, bids, furniture selection, construction management, disaster recovery and security. Maintained and upgraded all elec- trical, lighting, HVAC, UPS in the 10,000SF Data Center and throughout (20) floors of office at headquarters.

• Moved over (700) employees from Union Square to 7 Hanover Square and 60 Broad Street, NY.

• Coordinated all Data Center projects with IT managers and contractor. Hofstra University, Hempstead, NY

MS Education

New York Institute of Technology, Old Westbury, NY BFA in Interior Design and Stage Design

PROFESSIONAL DEVELOPMENT

Diversity Training at FINRA and The Guardian

New York State Certification, Art (K through 12)

Adult & Pediatric First Aid/CPR/AED Red Cross certification 2012 to 2014 Animal Behavior College Dog Trainer Certification

H&R Block 2020 Tax course

Microsoft Word, Excel, Outlook and Internet, working knowledge of AutoCAD, Photography

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