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Quality Control Service Representative

Location:
Belvidere, IL, 61008
Salary:
100000
Posted:
December 16, 2023

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Resume:

CARL S. BERTOLAMI

**** ****** **. ********, **. *1108 847-***-**** ad10j2@r.postjobfree.com

PROFESSIONAL SUMMARY

A proven professional with over 25 years experience in the coatings, adhesive, aerosol packaging and semiconductor industries. Highly motivated individual who thrives in various roles as a Formulations Chemist, QC Lab Manager, Technical Service Representative and Consultant. An excellent communicator with leadership skills to ensure deadlines are satisfied, with emphasis on quality, resulting in reduced costs and improved productivity. Ability and flexibility to work independently with a keen focus on current market demands.

CORE QUALIFICATIONS

Develop product quality yields, internal quality audits, quality plans and schedules.

Excellent computer skills, including use of Microsoft Word, Excel and Power Point software. Utilized skills to create statistical programs for monitoring rejected product and eliminating future losses.

Interface with Manufacturing, Supply Management and Technical Service, as well as other related functions to achieve high quality products.

Ability to develop products from concept to commercialization, meeting market demands.

Use interpersonal skills to enhance relationships with vendor suppliers, customers, manufacturing staff and managers.

PROFESSIONAL EXPERIENCE

Quality Control Laboratory Manager 2013-Present

IKI Manufacturing Co. Inc. Edgerton, WI

Supervise fourteen (14) Quality Control Technicians to ensure vast productivity and quality product.

Use statistical data of all Quality Non-Conformances addressing problems from reoccurring, resulting in continuing improvement in productivity while reducing waste.

Facilitate monthly quality control meeting to effectively communicate with personnel, discuss issues and develop and improve good manufacturing practices.

Investigate and correct customer issues and complaints relating to quality using the CAR/SCAR program, resulting in new processes to ensure continuous improvement activities are effective.

Monitor and document all losses in productivity due to supplier’s defective products by issuing SCAR, generating over $100k in revenue annually in claims.

Implement internal corrective action measures to address manufacturing deficiencies in quality procedures to ensure reoccurrences are eliminated.

Formulate, document and maintain quality control standards and objectives.

Create and implement new standard operation procedures (SOP) in order to maintain quality assurance and traceability of all testing.

Responsible for authorizing Certificate of Analysis (COA) and Certificate of Compliance (COC) verifying to the customer the finished product is within specifications.

Formulation Chemist 2006-2013

Seymour of Sycamore Sycamore, IL

Developed and formulated both water and solvent based aerosolized paint products for a variety of specialty industries.

Developed an analysis procedure to screen for potential contaminate material of incoming solvents which saved over $100K in waste material costs.

Formulated solvent based aerosolized products using various resin systems including: Alkyd, Acrylic, Epoxy and Vinyl.

Formulated latex and solvent based bulk paints using the Hero Color Matching Paint Dispenser Unit, wrote a standard operational procedure manual and initiated personnel training.

Avoided lost production time due to titanium dioxide shortage by evaluating and approving a titanium dioxide extender which resulted in $75K in cost savings.

Technical Service Representative / Applications Chemist 2002-2005

Forbo-Adhesives Morris, IL

Assisted sales staff by accompanying them at manufacturing plants throughout North America assessing the customer’s needs and making product recommendations.

Conducted market studies and field trials on newly developed products working with Contractors and Marketing.

Provided technical expertise to potential customers on the functions and performance of hot-melt polyurethanes.

Generated $100K in new revenue by establishing new accounts in the RV industry in the Elkhart, Indiana region.

Member of the company cost savings team which resulted in savings of $100K in revenue by utilizing SPC data.

Involved heavily in plant scale-up formulating new pressure sensitive products to various markets.

Production Manager / Consultant 2000-2002

Advanced Technology Materials Inc. Buffalo Grove, IL

Managed the Life Safety Systems Division and Technical Support Staff for the North America Region.

Installed laboratory for San Jose, California and Napa, California locations.

Trained all laboratory staff and authored a standardized test to ensure employees were qualified for their position.

Created $100K in new revenue by developing new test methods, which allowed customers to detect gases previously not monitored.

Addressed customer needs by immediately responding to and resolving semiconductor problems, which avoided downtime and resulted in cost savings of over $100k.

Formulation Chemist, Member of the Technical Staff 1998-2000

United States Gypsum Libertyville, IL

Formulated latex based paints and wall and ceiling spray texture products for four plants throughout the United States.

Conducted market studies and field trials on newly developed products with marketing, contractors and sales staff.

Developed a unique wall and ceiling spray texture product that satisfied market needs in the southeastern states and generated $50k in new revenue.

Averted $100K in potential liability by leading an investigation of a delamination complaint.

Achieved $50K in cost savings by approving alternate raw materials.

Co-invented “SHEETROCK Tuff-Hide Primer-Surfacer”. (Patent No.J2036/12-09)

Lab Technician / Chemist 1992-1997

Chemdal Corporation Palatine, IL

Synthesized acrylic acid based superabsorbent, water soluble polymers and oil absorbent polymers.

Utilized background in post modifications including coating, ultraviolet cures and filters.

Performed routine analysis using HPLC, GPC and spectrophotometric techniques.

EDUCATION

Elmhurst College Elmhurst, IL

Bachelor of Science in Chemistry 1997



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