Dorie Page Orndorff

*** **** ******* * ******** GA 30062

470-***-****

ad10it@r.postjobfree.com

Objective

High-energy customer service professional with over 20 years' experience in the leading and development of personnel in customer service operations. Efficient and enthusiastic with strong knowledge of the industry. Proficient in managing high-volume operations and directing daily operations. Seeking work in to complement my background and skillsets.

Highlights

●Highly efficient team player

●Exceptional customer service skills

●Quick learner and adept multi-tasker

●Detail oriented with strong attention to detail in all duties

●Proficient in MS Office Suites, Quickbooks, ADP Payroll systems, PPA, etc.

●Problem analysis and problem solution skills

Experience

Waffle House Various Locations, Georgia May 2013 to January 2018

Team Leader

●Recorded customer orders and repeated them back in a clear, understandable manner.

●Correctly received orders, processed payments and responded appropriately to guest concerns without issue.

●Collaborated with different hourly and salary associates to get superlative results.

●Monitored the worksite for safety and regulation compliance.

●Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.

●Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Marietta Fence Company Marietta, Georgia August 2016 to January 2017

Administrative Assistant

●Acted as a receptionist: answering phones, scheduling sales calls, keeping the president and CEO's calendar and weekly schedules thoroughly planned.

●Acted as an accounting clerk handling accounts payable and accounts receivable: billed and processed transactions.

●Followed up on outstanding bids, set up job once contract was established and signed.

●Obtained permits, utility approvals, coordinated with installation teams, warehouse teams, etc.

●Completed customer service duties: kept in touch with client throughout keeping them up to date with all progress.

●Provided updates on materials, costs, emergencies, etc.

●Received and processed payments depending on outcome/completion of job.

S.A. White Oil Company Marietta, Georgia Various Dates

Accounting Clerk

●Responsible for a wide range of clerical duties: primarily reconciling products sold vs materials purchased.

●Provided daily billing and monthly reconciliations on outstanding accounts.

●Handled processing of state and federal taxes.

●Took orders and handled dispatching of shipping to proper vendors.

●Entered invoices into accounts payable approval system for routing to project managers.

●Sorted and routed both incoming and outgoing mail orders.

●Compiled salary/hourly data for payroll processing

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