IMAN AINA QAMARINA BINTI AHMAD FADZIL

Contact: +601*********

Address: Ipoh, Perak

Email: ad10a0@r.postjobfree.com

SUMMARY

Dedicated, highly organized graduate, with good communication skills and a basic understanding of social work have been acquired from past job experiences. Time management, team player, and multi-tasking have been demonstrated through participation in university events, and substantive abilities in those areas. Seeking new challenges in the field of social work to embrace challenges and providing a high level of accuracy in the next few years. EDUCATION

SMK RAJA CHULAN, IPOH January 2014-Disember 2018

• SPM: 1A+,1A,3A-,3B

• STPM: 2.92 CGPA

UNIVERSITI SAINS MALAYSIA, PENANG August 2019 - July 2023

• Bachelor of Social Work (Hons)

• CGPA: 3.59

WORKING EXPERIENCE

DELISHA AND BAKERY (DEC 2015)

Sales Promoter

Accurately processed payment transactions and delivered invoices to customers.

Coordinated the end-to-end management of customer orders for ensuring their satisfaction.

Actively maintained regular communication with the team, ensuring seamless operations and increased collaboration opportunities.

Meticulously prepared reports to management regarding daily sales for the company database

SUBWAY MALAYSIA (DEC 2016)

Accurately processed payment transactions and delivered invoices to customers.

Coordinated the end-to-end management of customer orders for ensuring their satisfaction.

Actively maintained regular communication with the team, ensuring seamless operations and increased collaboration opportunities.

Meticulously prepared reports to management regarding daily sales for the company database

PARKSON, IPOH PARADE (JAN 2016- FEB 2017)

Promoter

Accurately processed payment transactions and delivered invoices to customers.

Coordinated the end-to-end management of customer orders for ensuring their satisfaction.

Actively maintained regular communication with the team, ensuring seamless operations and increased collaboration opportunities.

Meticulously prepared reports to management regarding daily sales for the company database.

JABATAN KEBAJIKAN MASYARAKAT (AUG 2022-OCT2022)

Internship

Provided old Folks with activities to maintaining their health and safety

Meticulously produced a report to solicit contributions to improve the old folks facilities.

Organized a motivational event by inviting knowledgeable speakers to offer guidance and share knowledge.

Effectively managed administrative tasks, ensuring smooth operations, timely documentation, and effective coordination across teams. SHELL IPOH GARDEN (AUG 2021-PRESENT)

Station attendant

Warmly welcome 50-80 customers per shift, and provided prompt customer service with a professional attitude.

Maintained a clean and organized inventory, ensuring an efficient store layout for customer access and satisfaction.

Managed system transactions, including cash, credit, returns, and refunds to guarantee a consistent and accurate cash flow.

Provided exceptional service by answering queries, informing customers on sales or promotions, and upholding high satisfaction by 80%.

Key in stocks invoices arrived and controlling stocks in store. CURRICULAR ACTIVITIES AND AWARDS

DEAN’S LIST AWARDS SCHOOL OF SOCIAL SCIENCES USM

Received dean list awards for semesters 2, 3, 4, 5, 6, and 7.

Achieved at least 80% marks on the conducted assignments and produced comprehensive various reports.

SPORTS AND ACTIVITIES EXCO SOCIAL WORK CLUB

Organized donations and seek sponsorship for any program that is carried out in order to accomplish the program's goals and ensure the ceremony runs successfully.

Actively participated in regular meetings and effectively communicated with team members to boost up 90% of our productivity.

ASSISTANT DIRECTOR I PROGRAM SETULUS KASIH RAMADHAN

Organized donations and seek sponsorship for any program that is carried out in order to accomplish the program's goals and ensure the ceremony runs successfully.

Actively participated in regular meetings and effectively communicated with team members to boost up 90% of our productivity.

ASSISTANT DIRECTOR I PROGRAM KAYUHAN PERDANA COVID 19

Organized donations and seek sponsorship for any program that is carried out in order to accomplish the program's goals and ensure the ceremony runs successfully.

Actively participated in regular meetings and effectively communicated with team members to boost up 90% of our productivity.

DIRECTOR SOCIAL WORK MOBILE LEGEND TOURNAMENT

Organized donations and seek sponsorship for any program that is carried out in order to accomplish the program's goals and ensure the ceremony runs successfully.

Actively participated in regular meetings and effectively communicated with team members to boost up 90% of our productivity.

SECRETARY SHARE YOUR VIDEO ‘SPREAD YOUR KINDNESS’

Organized donations and seek sponsorship for any program that is carried out in order to accomplish the program's goals and ensure the ceremony runs successfully.

Actively participated in regular meetings and effectively communicated with team members to boost up 90% of our productivity.

Write full report for the activities and prepared letters officially to run the programme

Preparing proposal to make sure the activites can be run smoothly and get higer ups approval.

SKILLS

Team Player

Skilled in decision-making, conflict resolution, and strategic planning, enabling successful project execution and team efficiency.

Communication

Committed to fostering open dialogue, promoting understanding, and achieving goals through effective communication.

Time Management

Skilled in optimizing workflow efficiency, prioritizing tasks, and meeting deadlines without compromising quality.

Computer Skills

Proficient with Microsoft Office (Excel, PowerPoint, Word). Languages

Fluent in Malay and English.

REFERENCES

Syazwani binti Drani

Lecturer Social Work, School of Social Science

Universiti Sains Malaysia

ad10a0@r.postjobfree.com

04-653 4611

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