BRETT SNAZA

Mound, MN ***** 619-***-**** ad1092@r.postjobfree.com LinkedIn

AGILE COACH

Agile Coach with 15+ years of experience providing coaching, training, and direction to build high-performing Agile organizations and grow world-class development teams. Proven expertise in partnering with senior executives to create and implement impactful strategies that foster a culture of innovation, professional development, collaboration, and continuous improvement. History of success in building comprehensive transformation roadmaps, delivering a wide range of technology and business value, and driving seamless transition from Waterfall projects to Agile delivery, while focusing on growing enterprise-wide efficiency.

Talented at implementing Agile transformations and using change management to empower Agile mindset and behaviors.

Proactive and articulate communicator; known for providing mentorship and Agile coaching to several cross-functional personnel aimed at rolling out sustained Agile mindset and best practices.

CORE PROFICIENCIES

Agile Transformation Coaching Change Management Continuous Improvement Product Management

Roadmap Development Scrum, Kanban & Waterfall Methodologies Transformation Plans

PROFESSIONAL EXPERIENCE

Prudential Financial – Newark, NJ 2022 to Present

Agile Coach (Remote)

Deliver transformation leadership to senior management, business groups, and development teams in the Chief Technology Office (CTO) to promote the successful implementation of Agile delivery best practices. Utilize Objectives and Key Results (OKRs) to guide the transformation roadmap through collaboration with organizational leadership. Drive the optimal delivery of business value through identification of team and train setup using value stream mapping.

Selected Accomplishments:

Created the CTO’s ongoing organizational improvement process which removes bottlenecks, improves value delivery, and increases employee engagement in the Agile transformation.

Drove successful transition from project-based delivery to Agile delivery via training, coaching, and change management practices over a span of two years.

Reduced lead and cycle time for feature delivery for an Agile release train by 30% through implementation of business value prioritization practices and active bottleneck removal.

Discovered major root causes and deployed action plans by facilitating companywide Inspect & Adapt sessions, leading to ~20% improvements in team and train predictability.

Improved business value delivery by developing and rolling out a Kanban delivery playbook, comprising Kanban best practices and definition of direction for flow-based delivery for Agile teams.

Established a culture focused on professional development and high-performance by acting as a Lead Facilitator for various Agile Communities of Practice such as Product Owner, Scrum Master, Agile Coach, and Kanban.

Optum (United Health Group) – Eden Prairie, MN 2014 to 2022

Enterprise Agile Coach / Program Manager

Ensured robust coordination and integration of multiple Agile transformations across the company by offering comprehensive leadership and direction, while partnering with several cross-functional executive teams. Optimized competencies of Agile consultants by providing coaching and mentorship as well as serving as a subject matter expert for implementation of business and technology groups towards Agile delivery. Devised and rolled out effective adoption strategy for DevOps, CI/CD, automated testing, and release compliance automation.

Selected Accomplishments:

Minimized delivery of new features from approx. four months to less than four weeks.

Generated $2M+ in revenue growth for transformation and coaching organization by directing six Agile consultants in completing several transformation engagements.

Ensured successful, on-time implementation of multiple $1M+ projects through leadership of 12+ development teams.

Achieved and maintained an NPS of 86 by providing instructional knowledge on Kanban, Scrum, SAFe, LeSS, DevOps, and leadership mindset.

Disseminated strong expertise across multiple business functions, units, and industries by demonstrating broad understanding of all facets of Agile delivery and mindset.

Facilitated seamless team buy-in and support delivery of transformative processes through smooth corporate communication.

Orchestrated and delivered high-impact classes and sessions on Agile methodologies, principles, and frameworks.

Acknowledged by senior management for managing $5M in corporate portals applications per year.

Utilized strong leadership traits to earn recognition for building high-caliber Agile teams.

CPP North America – St. Louis Park, MN 2008 to 2014

Product Owner / Agile Coach / Project Manager

Steered product delivery by guiding teams on Agile methodologies to ensure efficient processes. Spearheaded user engagement initiatives, extracting insights for product enhancement and optimization as well as fostering a responsive and client-centric approach. Elevated team performance by instilling an Agile mindset through comprehensive training sessions for both development teams and leaders. Mitigated project risks by monitoring timelines, addressing variances, and collaborating with stakeholders for seamless project execution. Leveraged Agile methodologies to orchestrate the delivery of multiple products.

Selected Accomplishments:

Pioneered Agile transition through design, implementation, and monitoring of change management strategies to drive a seamless shift from Waterfall methodologies

Delivered multiple products to the marketplace using Agile Product Management to improve speed to market and customer collaboration.

Demonstrated exceptional workload management, balancing diverse priorities and deadlines with precision.

Cultivated a reputation for innovation and consistently devising creative, cost-effective solutions to eliminate project roadblocks.

Applied advanced technical expertise in SQL, HTML, relational databases, and web service calls to streamline testing efforts and troubleshooting activities.

Additional Experience:

Apple/IOS application creator

Project Manager/Senior Business Analyst, BearingPoint Consulting, San Diego, CA

Website Developer, Dot Different Web Design, Duluth, MN

EDUCATION, CREDENTIALS, TOOLS & FRAMEWORKS

Bachelor of Business Administration in Management Information Systems, Minor in Psychology

University of Minnesota, Duluth, MN

Credentials

PMI-ACP Project Management Professional Certified Scrum Master Professional Scrum Product Owner I Certified Technical Trainer (CTT+) Training from the Back of the Room Practitioner Certified LeSS Basics Kanban Management Professional Six Sigma Green Belt Lean Certification AgilityHealth Facilitator

Tools & Frameworks

Jira Cloud, Jira Align, Rally / CA Agile, AgilityHealth, Miro, Aha!, JSON, XML, API, SQL, Kanban, Scrum, SAFe, LeSS, Lean

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