Customer Service Agent

Benjamin Garcia

ad107f@r.postjobfree.com ~ 602-***-****

SUMMARY

To obtain a position that will utilize my skills to create a successful work environment and open to new job opportunities.

SKILLS/ABILITIES

Evaluate team performance

Assist them understand and retain the message

Sets high standards of performance and work toward achievement of goals

Performs excellent under pressure if not better and to understands the usage of basic technology

Take responsibility, carry out agreed upon tasks, negotiate, assert own values and respect others

Clearly convey information and ideas to individuals/groups in a manner that engages the audience CERTIFICATIONS

Cochise College/Douglas, Arizona 2015 - Certified in Telecommunications The Academy of Radio and T.V. Broadcasting Phoenix, Arizona - Certified in Broadcasting VOLUNTEER EXPERIENCE

Supervised disabled individuals for their well-being and where about, prepared meals, played pool, weight train and accompanied clients on outings from Arizona Recreation Center for the handicapped, supervised disabled people for their well-being, their where abouts, prepared meals for them, played pool, weight trained and attended outings with the disabled.

EMPLOYMENT EXPERIENCE

Sculpture Hospitality Tolleson, Arizona

Bar Auditor 03/2016 - 01/2018

Audited and maintained three to seven contracted bars nightly counting and weighing inventory with speed/accuracy and would occasionally assist with bartending. Performed secret audits to determine over pour and under pour of each bartender with the use of pictures to place bottles in exact order. Gave business owners an over all view on where business was successful/failing. Cross Roads Campaign Phoenix, Arizona

Presidential Campaign Canvasser 05/2016 -11/2016

Complied, recorded and coded results and/or data interviewed at home using emails, apps, and tablet. Asked questions pertaining to the presidential election non-bias/shined light on prop w206 to raise the State minimum wage and directed attention and provided information on selection of a new Sheriff. Received recognition for an outstanding job performance. Achieved a promotion, completed advanced training successfully and given the authorization to train all new employees. Benjamin Garcia

Resume

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EMPLOYMENT EXPERIENCE - (continued)

Dr. Gary Klarh’s Paralegal Service Phoenix, Arizona Personal Assistant 02/2011 - 12/2016

Made doctor’s appointments, grocery shopped, transported to/from appointments, filing, able to dispute bills, ran errands, hired additional help for landscaping, maintenance and house cleaning. Paid bills in a timely manner. Managed checkbook and kept records/receipts of any expenses paid out. American Arbitration Association Law firm Phoenix, Arizona Summer Intern 06/2010 - 09/2010

Gathered/analyzed research data, completed statues, decisions, legal articles, codes, documents, disputed bills, maintained general office duties, kept and monitored legal volumes to ensure that law library was up- to-date, categorized lawyers pertaining to the law, the practice and the firm association. News Channel 12 News station Phoenix, Arizona

Intern 01/2009 - 06/2010

Observed, received and other wise obtain information from all relevant sources. Mixed and regulated sounds inputs and feeds, coordinated audio feeds with television pictures. Completed reports, wrote news stories for publication and broadcast describing the background/details of events. Dearfield Associates Phoenix, Arizona

Customer Service Agent 03/2007- 09/2007

Customer service agent dealt with B.M.G music, contacted customers currently subscribed with B.M.G music inbound/outbound. Processed information-compiling, tabulated, verified information, data update, 10 key by touch, persuasive gift of gab, sales complete order receipts, and kept records of outgoing orders. The State of Arizona Phoenix, Arizona

Resumix Specialist 01/2005 - 01/2006

Scanned resumes into the Resumix system, mixed and scanned resumes into the Resumix system, filed, data entry, and types 45 words per minute, matched the skills of applicants and choose resumes that were the most qualified match for potential employment. EDUCATION

Cochise College - (2015) Douglas, Arizona

Telecommunications Certified

The Academy of radio and T.V. Broadcasting Phoenix, Arizona Broadcasting Certified

Rio Salado Community College Phoenix, Arizona

General Subjects - G.E.D.

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