Ahsan Shamji

Travel Consultant

Ahsan Shamji

Muscat, Oman

+968-********

ad1029@r.postjobfree.com

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Skills

Travel consultant with 35 years of experience in the field of travel and tourism with a steady growth in career profile. Currently looking for a suitable position which enables me to add value to the organization with my skills as a travel consultant.

Resourceful General Manager driven to cut company cost and boost company revenue through innovative management techniques. Organized and diligent with excellent written, oral and interpersonal communication skills. Successful in building and motivating dynamic teams.

Highlights

Cost Control

Quality Assurance

Process Optimization

Goal Attainment

Strategic Planning

Policy Improvements

Inventory Management

Team Leadership

Performance Reviews

Staff Development

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Experience

Jawad Sultan Travel & Tourism LLC (IATA licensed)/ General Manager

October 2014- PRESENT MUSCAT, OMAN

Maximize efficiency of collection process by ensuring on time submission of credit invoices to corporate customers enabling recovery in a timely manner.

Determine areas of improvement for cost control and initiate changes. Reduce expenses by appropriate allocation of staff levels

Define employee responsibilities and keep individuals on task.

Introduce targets and additional benefits to keep staff motivated. Optimize work process to ensure high team performance.

Attended Travel & Hospitality industry conferences & trade shows to maintain Knowledge & network

Indian Adventures Wildlife Resorts / General Manager

July 2011 – Sept 2014 MUMBAI, INDIA

Interviewed, hired and trained new staff.

Maintained operational efficiency with proactive oversight and corrections.

Increased market share by ensuring total client satisfaction and encouraging referrals.

Solicited information from administrative staff, executive leadership and other department managers to make optimum decisions regarding operational changes.

Managed a team of 6 direct report executives with over 30 indirect reports.

Evaluated employee performance, set goals and developed improvement plans.

Imperial Star Inc. / Sole Proprietor

June 2003 – Mar 2011, CHICAGO, IL, USA

Established a Car Rental Agency which met the demand of high-profile clients all over the nation

Provided full assistance to set up new IATA travel agency to prospective clients in the City of Chicago.

Freelanced providing tickets, cruises and customized tour packages to families and individuals from my database.

Silver Wings Travels Group of Companies (IATA licensed)/ Group Sales/ Marketing Manager /

Aug. 2000 - June 2003, CHICAGO, IL, USA

Primary responsibility included managing and expansion of the travel business throughout the US. Initially only two offices in Chicago. Annual Target of USD 1.5m achieved within 8 months and further increase in turnover to USD 4.3m per annum by 2002

Established 9 offices in the USA, with an office in Melbourne and Mumbai. Interviewed and appointed experienced travel staff in all offices

Coordinated with the officials of SABRE reservation Software Company to install reservation terminals in all 9 offices in minimal time

Enabled online SRS enabled systems in all offices to create travel packages (including elements such as airline, car, hotel reservation and tour packages) under an integrated and customer-friendly approach

Managed accounts receivable collections of customers for over 50+ customer portfolio

Periodical liaising with banks for timely renewal of letter of credits etc. submitted to respective airlines and ARC

Al Moallem Travel for Tours & Cargo (IATA licensed)/ Sales Manager

April 1993 – June 2000, SAIHAT, KSA

In charge of overall operations at the counters, walk-in clients, corporate clients and making sure travel needs are met with professional and personalized service. Supervising work standards of counter staff and checking on the quality of service offered to the various clients. Rechecking and making sure that all accurate sales report to airlines are sent on time with proper refund amounts to be adjusted by accounts.

Ensure that fortnight sales statements are sent to credit companies/ clients on time and to follow up credit collection.

In charge of recruiting new staff from overseas as per requirement in various department of travel agency i.e. ticketing counter/ tours/accounts.

By giving importance to my staff from welfare I instilled confidence and positive attitude in them, which helped me achieve the desired sales output with quality. This also created a friendly environmental necessary for overall performance of our office. Keeping a keen observation on the promotional strategies of our competitors I was able to realign my market strategies to suit our sales needs. This always gave me an edge over competitors.

VIP World Travels (IATA licensed)/ Sales Manager

Feb. 1990 – March 1993, MUMBAI, INDIA

A large group of companies with IATA travel agency as a sister concern.

Responsible for overall management of travel & tourism head and branch office with a total of nineteen travel staff.

Sophia Travels (IATA licensed)/ Co-Managing Partner

1989 – 1990, MUMBAI, INDIA

Dual partnership in an IATA Travel Agency

Partnership dissolved after 14 months of operation to pursue other opportunities

Supreme Travels & Tours (IATA licensed)/ Sales Manager/ Partner

Aug 1984 – Jan 1990, MUMBAI, INDIA

Achieved a turnover of INR 10.75 Million per month as a result was given partnership in the firm for 15%

Manual ticketing procedure was active at the time and managed a team of 30+ to support the business

Ally International Travels/ Passport Office/ Airline Assistant

1983- 1984, MUMBAI, INDIA

Joined the position to pursue a career in the Travel Field to gain experience from a reputed travel agency

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Education

-Graduation in Commerce

-Amadeus GDS Certification - 2000 acquired for airline reservation and automated fares proficiency with distinction.

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Personal Details

Date of Birth: December 15 1964

Nationality: Indian

Language Proficiency: English, Hindi & Arabic

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