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Customer Service Retail Store

Location:
San Antonio, TX
Posted:
December 17, 2023

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Resume:

DH

DARIUS HARRIS

ad101q@r.postjobfree.com 806-***-**** San Antonio, TX 78201

Enterprising and customer-focused [Job Title] committed to building engaged teams and top-selling retail operations. Hires, trains and inspires employees and actively demonstrates winning sales techniques and superior product knowledge. Technical and practical innovator with history of Introducing cost-saving practices and point of sale and inventory tracking software.

Creating store processes

Managing retail build outs

Driving business growth

Customer outreach

Ultra Steak San Antonio, TX

Key Hourly Manager

09/2020 - Current

Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge. Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.

Helped senior management achieve retail store targets by monitoring and motivating front-line staff.

Delegated tasks appropriate to individual employees to provide development opportunities.

Addressed employee issues and conflicts to provide input, feedback and coaching.

Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Partnered with store leadership team to learn and understand management processes and reports.

Managed inventory and stock levels in coordination with purchasing and receiving department.

Panera Bread Lubbock, TX

Trainer

02/2019 - 08/2020

Trained newly hired top talent to fill key positions and maximize productivity.

Tested trainees on materials to determine levels of understanding and areas requiring further instruction.

Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.

Elevated team member performance while cultivating customer relationships to drive sales.

McDonald's Restaurant Lubbock, TX

Cashier

07/2017 - 03/2018

Operated cash register, collected payments and provided accurate change. Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

Summary

Skills

Experience

Helped customers find specific products, answered questions and offered product advice.

Coronado High School Lubbock, TX

GED

03/2019

English:

Professional

French:

Limited

Promoted from [line cook] to[Key Hourly Manager], in less than 12-months Consistently maintained high customer satisfaction ratings. Education and Training

Languages

Accomplishments



Contact this candidate