Gabrielle Graham

ad101d@r.postjobfree.com 256-***-**** Hazel Green, AL

SUMMARY

Seeking Personal Banker role with 11 years of experience in customer service, training, and real estate investment. Proven skills in negotiation, financial management, and coaching, honed through managing property acquisitions and training teams in the hospitality industry. Demonstrated ability to enhance performance and value through strategic planning and effective communication.

WORK EXPERIENCE

DLGA INVESTMENTS Huntsville, AL

Real Estate Investor Feb 2018 - Present

• Identifies potential assets for acquisition through comprehensive market analysis and property evaluations.

• Manages property purchases, negotiates terms with sellers, and secures appropriate financing.

• Supervises the renovation process, hires contractors, manages budgets, and ensures timely completion within budget parameters.

• Develops and implements design strategies to enhance property value while adhering to budget constraints. LONGHORN STEAKHOUSE Huntsville, AL

Server Trainer Nov 2014 - Present

• Trains new team members on policies, procedures, and service standards, leading to enhanced team performance.

• Provides continuous coaching and mentorship to guarantee consistent delivery of high-quality service.

• Assists in new employee onboarding through conducting orientation sessions and shadow training.

• Collaborates with management to revise and enhance training materials and manuals. TGI FRIDAYS Huntsville, AL

Server Trainer Nov 2012 - Nov 2015

• Implemented training for new staff on company policies, procedures, and service standards, leading to enhanced team performance.

• Provided consistent coaching and mentorship to staff, reinforcing a steady delivery of superior service.

• Collaborated on the development and updating of training materials, while playing a vital role in new employee orientation and shadow training.

CERTIFICATIONS

Registered NMLS, Cape School Sep 2022

SKILLS

Customer Relationship Management • Attention to Detail • Adaptability • Problem-Solving Skills • Cash Handling • Balancing