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Customer Service Social Media

Location:
Spartanburg, SC
Posted:
December 17, 2023

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Resume:

DONALD COPELAND

312-***-****

ad1012@r.postjobfree.com

Objective:

Motivated professional that communicates and collaborates effectively with all levels of an organization, who relies on excellent interpersonal skills, outstanding customer service, and a positive attitude. Aiming to use my skills and experience to add value to a high performing organization. Employment Experience:

Ask Consulting AT&T Talent Acquisition Manager

January 2022 – present

• Act as a subject matter expert on workday processes and procedures as they relate to recruiting

• Partner with key business leaders, candidates, and the talent team in the development of staffing strategies for current and future corporate staffing needs.

• Actively participate in regular meetings to review recruiting strategies, challenges and initiatives. Create and manage job descriptions for assigned requisitions.

• Develop and implement recruitment strategies

• Act as point of contact for vendor relationships, job posting sites, staffing agency contracts, etc. Staples Corporate Recruiter- Contract

August- 2021 – January 2022

• Develop and implement recruitment strategies.

• Collaborate with hiring managers to develop job profiles.

• Source potential candidates through hiring events and digital marketing campaigns, including social media.

• Coordinate candidate interviews and assessments.

• Update the applicant tracking system.

• Assist with employee onboarding.

• Forecast future talent and staffing needs.

• Budgeting recruitment costs.

Manpower RPO – Corporate Contract Recruiter

January 2021 – June 2021 Fiserv

• Full cycle corporate recruitment (i.e., sourcing, screening, extending offer, and onboarding qualified candidates)

• Develop and manage working relationships with hiring managers.

• Researching and understanding market trends and data for specific position, department or location Spectrum Corporate Recruiter - Contract

October 2019 – March 2020

• Qualify candidates through interviews, tests, and reference checks.

• Create job postings with requirements for each position.

• Ensured compliance with all applicable federal, state, and local laws related to employment. Fay Servicing Corporate Recruiter -Contract

September 2017 – September 2019

• Full-life cycle recruiting to support the current needs within Fay Financial and companies of Fay.

• Helped to drive growth through sourcing, interviewing, and maintaining contact with candidates throughout the hire and on-boarding process.

• Partnered with leaders to develop and execute robust recruiting strategies to help identify and hire top talent in an efficient manner.

• Established recruiting requirements by studying organizational plans and objectives; interviewed managers to discuss needs.

• Built applicant sources by researching and contacting community services, colleges, employment agencies and recruiters.

• Provided organization information, opportunities and benefits to prospective applicants. Sourcing Specialist Allstate

February 2016 – September- 2017

• Managed, tracked and reported on candidates via Agency Staff Candidate Database (iCIMs).

• Assisted with planning job fairs and networking events.

• Managed Allstate LSP job postings, advertisements, social media outreach initiatives Job Coach Challenger, Gray & Christmas, Inc.

August 2015 – January 2016

• Participated in national outplacement projects, utilized instincts and an expansive knowledge base to overcome individual complex challenges.

• Conducted sessions that lead to successful prospecting and career placement.

• Encouraged colleagues to meet objectives including 30-day quick start securing positions in less than two to three months.

Executive Recruiter MSI International

January 2013 – August -2015

• Facilitated the interview and placement process within the firm

• Researched client's company, competitors, and marketplace

• Tracked and identified prospective candidates using a variety of channels Business Developer Pride Global Logistics LLC

September 2006 – December -2012

• Managed inbound/outbound transportation and logistics for Zappos and other third-party logistics providers.

• Provided timely freight cost and dealer satisfaction solutions for transportation related issues.

• Exercised conflict management skills to resolve carrier, supplier, and internal issues. Branch Manager / Vice President Mid-West Bank

September 2005 – September 2006

• Managed the complete operation of the Irving Park Branch to include extensive employee reviews, assessments, coaching and training, while maintaining and exceeding staff goals

• Developed and led a new branch in reaching number one in areas of consumer loans, new checking accounts, small business loans and funds under management within the Chicago region Senior Branch Manager Washington Mutual Bank

June- 2002 – September-2006

• Directed all operational aspects including distribution operations, customer service, human resources,

• administration, and sales.

• Assessed local market conditions and identify current and prospective sales opportunities.

• Developed forecasts, financial objectives, and business plans. Education:

Bachelor of Science in Marketing

DePaul University, Chicago, IL



Contact this candidate