VICKIE M. MOORE

Cell: 209-***-**** ad0zzn@r.postjobfree.com

Administration Assistant

Performance-focused and self-motivated professional with more than 20 years of experience in understanding the needs of human relations and how to be more effective in solving problems. Excellent communication and time management skills.

Highlights

Efficient in Microsoft Office Word, Excel, Outlook

QuickBooks Intuit

Data Entry

Type 60 WPM

10-key (by touch)

Spreadsheets & accounting reports management

Customer Service

Production Clerk

Administrative Assistant

Prophet 21 System

Yardi

RightWay Tax Solutions (database)

Attention to detail

Strong organizational skills

Excellent communication skills

Accounts receivables/payables

Invoice & expense report processing

Banking

Filing and data archiving

EXPERIENCE

Housing Office Administrator

Ultimate Staffing Agencies – Martinez, CA Mar. 2023 – July 2023

Prepared and issued voucher packets for participants requesting to move, transfer to other counties or port out to other states. Administered client briefing instructions on Voucher Request for Tenancy Approval transfers packet documents, and portability responsibilities, including their requirements as voucher holders. Maintained client records and supported caseworkers in retrieving missing documents, and reasonable accommodation information to determine continued eligibility for annual exams and recertification appointments. Responsible for supporting the Moves Team Email correspondence between participants, caseworkers, and management team, and helped walk-in clients with inquiries on case status, as well as assisted participating landlords requesting payment status and other concerns. Performing other work-related duties as assigned.

Accounts Payables Clerk

Ultimate Staffing Agency – Dublin, CA Sept. 2022 – Mar. 2023

Responsible for processing checks and recording invoices for all vendors, contractors, and subcontractors through the QuickBooks Intuit program. Processed checks for employee reimbursement, out-of-town expenses, on-call, as well as anniversary incentive checks. Responsible for reviewing and maintaining vendor billing statements, and purchase order tags, including receipts for all project materials, maintenance jobs, and contractor purchases. Generated various weekly, monthly, and year-end AP reports, including credit card and banking reports for the accounting manager’s review. Duties included maintenance and auto repairs of all company vehicles, DMV registration renewals, auto insurance payments, auto loans, and payoff, renewed and maintained company business licenses for various city and county contractor jobs, including subcontractor certificate of Insurance to ensure current contractor licenses before upcoming projects. Other responsibilities include reviewing and maintaining monthly payments for company internet services, employees’ cell phones and gas credit cards, Kaiser Permanente Medical insurance billing for all employees, as well as all company electronic equipment services, and other duties as needed.

Inside Sales Representative June 2021 – Sept 2022

Powermatic Associates – Livermore, CA

Assisted customers with purchase orders by phone and large email volume. Responsible for overseeing 12-15 customer accounts, including new prospects, and converting them to customers. My duties also included managing the customer’s weekly open order reports, as well as conference calls and scheduled meetings for unforeseen circumstances, or ensuring customers’ orders were on target for required ship dates. Also, maintained constant interaction with Outside Sales Reps for special pricing, and margin requirements, and made constant interaction with Vendors, Receiving Dept., and Shipping Dept. to insure supplies for customer’s required ship date. Other duties included retrieving customer’s credit card authorization information, updating ship to and billing information, as well as, filling in for coworker’s accounts in their absence; other duties as assigned.

Production Clerk April 2021 – June 2021

Powermatic Associates – Livermore, CA

Responsible for all Shipping and Receiving documents, receipts, and overseeing job issuance procedures and engineering design drawings, as well as generating daily Pick Ticket Reports, Machine Shop and Production Order Reports, Traveler Reports in Powermatic’s Prophet 21 database, for distribution to all production crew workers. Other responsibilities included scanning documents, assembling documents for distribution and other duties as assigned.

Bookkeeper Assistant Aug 2019 to Mar 2020

Tiger Tax Services, – Auburn, AL

Perform bookkeeping functions, assisted with credit repairs and drafting dispute letters to credit agencies on behalf of clients, and tax preparations before and during tax season. Duties also included creating marketing materials, processing payments, daily bank transactions, maintaining transaction records and posting them to various accounts, data entry, accounts receivables and payables, invoicing, collections on past due accounts, and reconciling reports and records to bank statements. Other duties include maintaining office equipment, UPs, and FedEx shipping, running errands, and other various projects as assigned.

Regulatory Affairs Analyst Mar 2017 to June 2019

Therapeutic Research Center, – Stockton, CA

Assisted Pharmacists and Pharmacy Technicians in maintaining compliance with the legislation and regulation rules for Board of Pharmacy approvals and continuing education requirements. I drafted and prepared Board of Pharmacy approval letters with instructions on behalf of Pharmacists to get approval and renewal of annual licenses with the board. I handled Pharmacy Technician calls inquiring about CE courses, licensing requirements, and other interests. Daily duties included downloading State Board of Pharmacy Newsletters for newsworthy interests, reviewing LexisNexis State Net emails for regulatory affairs, and making sure we stayed in compliance with the BOP. Current information was updated on the company’s website, forms, and application, including the company’s newsletters and QuickBase database. Other duties included research, FedEx Shipping, weekly Pharmacists Technician University meetings, filing, and other various projects as assigned.

Bookkeeper Assistant Jan 2016 to Mar 2017

Tiger Tax Services, – Auburn, AL

Perform bookkeeping functions and tax preparations through RightWay Tax Solutions system, data entry, accounts receivables, invoicing, collections, and general ledger account reconciliation. I also assisted with credit repairs and drafting dispute letters to credit agencies on behalf of clients. Other duties include UPs and FedEx Shipping, running errands, and other various projects as assigned by the manager.

Administrative Assistant / Subrogation Clerk Mar 2015 to Dec 2015

Delta Health Systems – Stockton, CA

Served as the liaison between Delta and legal counsels, and client services concerning 3rd party liability medical claims. Updated Member’s information file, provided case referrals and lien updates to legal counsel, created monthly Aggregate reports as well as, Phia Subrogation Recovery and Overpayment Recovery Reports. Maintained changes for all client reinsurance plans and documents; processed worker’s compensation and lien filing in Edex online System. Performed other duties as assigned.

Client Services Coordinator Nov 2013 to Mar 2015

Delta Health Systems – Stockton, CA

Assisted the wellness team and coaches in maintaining the TeamCare calendar, coordinated meetings, and travel arrangements, and served as the out-of-office contact while managers and team members traveled. Created and distributed marketing materials and correspondence for wellness events through email blasts and Survey Monkey, and provided clients with weekly implementation reports of (communication timelines, health evaluation, and registration marketing materials using Excel, Word, and the Phia Group site, etc.) Assisted TeamCare and clients with ideas for incentive-based wellness programs. Created a master client database using Excel for TeamCare daily activities. Coordinated blood draws and notified employees of high-risk evaluations for further wellness programs. Maintained Facebook and Twitter news feed posts concerning healthcare matters and current events. Performed other duties as assigned.

EDUCATION

Word Processing Courses Lawton Business School. – Campbell, CA

High School Diploma Overfelt High School – San Jose, CA

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