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Summary

Education

High Desert Medical College

Medical Assisting • Bakersfield

Obtain ScholarScholarship through the school

Experience

The Nephrology Group Inc

Certified Medical Assistant • Bakersfield, CA

Documented notes during patient visits.

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. Educated patients about medications, procedures and physician's instructions. Secured patient information and maintained patient confidence by completing and safeguarding medical records. Conducted insurance verification and pre-certification and pre-authorization functions. Collaborated with local pharmacies to resolve and clarify issues with patient medication. Measured vital signs and took medical histories to prepare patients for examination. Organized charts, documents and supplies to maintain team productivity. Labeled and completed lab requisitions using ICD and CPT coding. Participated in team meetings to improve workflows and contribute to improving patient population outcomes. Incorporated outside records into charts and EHR.

Scheduled appointments for patients via phone and in person. Responded to patient callbacks and phone-in prescription refill requests. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Contacted pharmacies to submit and refill patients' prescriptions. Assessed, documented and monitored vital signs for patients within outpatient setting. Skills

Vital Signs, Beside manner, Time management, Excel, EMR Systems, Lab requisitions, Telephone Skills, Telecommunication, Reading lab results, Charting, Vital Signs Experience, Document Management, Patient Care, Patient Education, Patient Service Experience, Insurance Verification, New patient referral, Faxing, Prescription Refills, Pharmacy communication, Computer skills, Communication skills, Dietary department experience, Medical terminology, Customer service

Languages

English, Spanish

Sue-Zannah Dill

212 Lincoln Ave, Bakersfield, CA

ad0zzm@r.postjobfree.com

661-***-****