Customer Service Real Estate

Guizell V. Garcia

**** ** ***** ******* ******** Pines, FL 786-***-**** ad0zxf@r.postjobfree.com

Objective

A successful professional offering over 7 years of experience in customer service, seeking an opportunity where my experience, skills, and education can contribute in the growth of an organization.

Work Experienc

My Home Realty

Realtor Associate State of Florida

2019- 2022

• Assistance in buying and selling real estate

• Customer service

• Maintain a professional attitude and establish long-term relationships with each client.

• Responsibility in drafting Contracts and Documents Asisten Teacher Sunrise Florida.

2018-2019

• Asisten Teacher with the care of infants and toddlers

• Comply with recreational and child learning schedules for good development

• Organize and prepare weekly schedules of different activities based on the year seasons

• Take care and maintain the personal hygiene of each child Monaco Freight Broker Corp.

Dispatcher Miami Dade, Florida

2018-2019

• Answer calls and document important information

• Respond to any issues and follow-up by coordinating with the appropriate departments or field units.

• Respond to queries related to products and deliveries.

• Prioritize and organize calls according to urgency. Dr Phone fix

Customer Service/ Receptionis Fort Lauderdale, Florida March 2017 - 2018

• Assist the company’s owner on budget analysis, sale and other financial projects needed for the company.

• Handle all kinds of customer request and complaints. Ensure their needs were met and that they were satisfied with our services.

• Reception of packages and shipments.

• Inventory and sales management.

Judy’s Cleaning Long Island, New York

Manager April 2011-Feb 2017

• Perform outstanding cleaning services to over 100 clients.

• Multi task and detail oriented keeping focus on task while under pressure in fast paced environment.

• Maintain a professional attitude and establish long-term relationships with each client.

• Supervise over 6 employees and ensure all functions were done properly.

• Maintain a record of all products utilized, and keep all the products necessary available at all times to ensure efficient, and effective services.

• Handle all kinds of customer requests, and complaints. Ensure their needs were met and that they were satisfied with our services.

• Meet the company’s weekly and monthly objectives, by following up with customers, performing inspections, and keeping up with the company’s projections.

• Assist the company’s owner on budget analysis, sales analysis, and other financial projects needed for the company. Ria Envia Money Transfer Freeport, New York

Customer Service / Sales Associate January 2010-April 2011

• Transfer funds to all countries in South America, Central America and other parts of the world.

• Provide an outstanding customer by efficiently processing their transactions, maintaining a professional attitude, and ensuring their needs are satisfied.

• Manage large amounts of cash and process all transactions accurately. Focus on each transaction and ensure the right currencies were applied.

• Enter all transactions in the system, keep record of all the operations, and perform a daily cash balancing.

• Prepare Schedules for daily sales, inventory control, other documentation needed for audits or other financial aspects.

• Assist Store Manager on daily tasks, such as balancing vault, report end of day cash balances to manager and prepare weekly performance reports. Satena Colombia Airlines Bogota, Colombia

Customer Service / Sales Associate 2000-2003

• Counter Service

• Sale of tickets and tourist packages

• Work as a team to be a channel of communication between the client's needs and the operations of the company Education

• Fundacion Universitaria del Area Andina Bogota, Colombia Specialist in Surgical Instrumentation 2003

• Tom Adams, High School Bogota, Colombia

High School 1999

Skills

• Languages: Bilingual in English and Spanish

• Expert: in Word, PowerPoint, and Excel

• Quick Learner

LICENSE

• Real Estate 2020

• Broker Real Estate 2022

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