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Pharmacy Manager Customer Service

Location:
West Jordan, UT
Posted:
November 09, 2023

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Resume:

ANNETTE RAIFORD

**** ***** ***** ***** **** Jordan, UT 84084

801-***-**** ad0zv0@r.postjobfree.com

PHARMACIST

Dynamic and detail oriented professional, with strong understanding of all aspects of central pharmacy operations, offering broad based experience in the healthcare industry and focus in pharmacy and medication. Proficient in prescription receiving, filling, dispensing, and ensuring compliance with all policies and Federal and State laws and regulations in all prescription-related issues. Demonstrates strong command of basic medical procedures and terminology, and ability to effectively prioritize and manage a broad range of responsibilities. Well-developed interpersonal and teamwork skills adept in building and leading a strong team to meet corporate goals. Skilled in building and maintaining relationships with staff, patients, and healthcare providers.

Core Competencies

Operations Management Pharmaceutical Quality Control Pharmaceutical Procedures & Operations

Medical & Regulatory Compliance Administrative Functions Customer Service Drug Dispensing

PROFESSIONAL EXPERIENCE

Pharmacy Manager CVS Health Pharmacy • Sandy, UT 12/2021 - Present

Staff Pharmacist Walgreens Pharmacy • Draper, UT 04/2018 - 12/2021

Pharmacy Manager Rite Aid Pharmacy • Taylorsville, UT 09/2017 - 03/2018

Pharmacy Manager Walmart Pharmacy • Murray, UT 06/2016 - 09/2017

Pharmacy Manager Walmart Pharmacy • Orem, UT 09/2014 - 06/2016

Pharmacy Manager Walmart Pharmacy • Springville, UT 11/2013 - 09/2014

Pharmacist Walmart Pharmacy • Layton, UT 08/2013 - 11/2013

Pharmacy Intern Harmons Pharmacy • Draper, UT 05/2012 - 05/2013

Manage and motivate staff to meet corporate metrics.

Establish strong patient/provider relationships.

Drive clinical services by educating and administering immunizations; improve adherence through medication therapy management.

Handle selling, processing, verification, and transfers of prescriptions. Communicate with insurance companies and doctor's offices for clarifications of prescriptions.

Counsel patients on prescription and OTC medications. Educate patients on management and treatment of illness.

Processed prescription refills and selling, and counseling patients on prescription and OTC medications. Handled copies and transfers of prescriptions and maintained inventory level.

Conducted training to certify pharmacists and technicians in immunization

OTHER RELEVANT EXPERIENCES

Adjunct Instructor - Chemistry Salt Lake Community College Taylorsville, UT 01/2000 - 12/2011

Chemist Texaco Chemical Port Arthur, TX 09/1988 - 08/1995

EDUCATION AND CREDENTIALS

Doctor of Pharmacy, 06/2013

Roseman University of Health Sciences

Pre-Pharmacy Coursework, 2010

Salt Lake Community College - Salt Lake City, UT

Master’s Degree Coursework, Mathematics, 1995

Lamar University - Beaumont, TX

Bachelor of Science in Chemistry, 1988

University of Houston University Park - Houston, TX

LICENSURE AND CERTIFICATIONS

Utah Pharmacist License #778****-****,expires on 09/30/2025

Utah Pharmacist Controlled Substance License #778****-****, expires 9/30/2025

Basic Life Support Certification, expires 08/2025

Pharmacy-Based Immunization Delivery Certificate, 12/2011

American Pharmacists Association; CPN #202-0014

Collaborative Institutional Training Initiative (CITI) completed

Good Clinical Practice (GCP) certified

Delivering Medication Therapy Management Services (MTM), 05/2013

American Pharmacists Association Certified Immunization Trainer, 04/2014

PROFESSIONAL AFFILIATIONS

Utah Society of Health Systems Pharmacists, 2023



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