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Customer Service Data Management

Location:
Houston, TX
Posted:
November 09, 2023

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Resume:

Kristen Stahl

ad0zum@r.postjobfree.com

469-***-****

Objective

Highly motivated career-minded professional with an interest in building the future of the business industry with a passion for providing high touch, stellar customer service in a Management Customer Service Career, looking for a position where I can enhance my problem-solving and communication skills developed from running my own Company for 25+years.

Experience

Kemah VIP Volunteer Initiative Program Sep 2017- Present

Kemah Event Volunteer

Wide experience in volunteering public events, assisted in volunteer recruitment and training activities.

Worked with clients to discuss about event sites, schedules, and plan.

Prepared seating arrangements as per client’s needs.

Participated in special events planning sessions, assisted in setting tables and chairs.

Ensured that event hall was maintained clean and safe.

Assisted guests with directions and any other questions.

Coordinated with vendors in setting up décor items.

Ensured bar area was kept organized, Provided support in promotional activities.

Key Skills:

Commitment, Communication, Compassion, Leadership, Strong work ethic, Teamwork

Time management, social media management, Outlook, Windows, Spreadsheets

Animal Rescue March 2000 – Present

Animal Shelter Volunteer Coordinator

Care for the animals kept at the shelter by feeding and giving them baths, taking them for walks or playing with them

Assist in cleaning and sanitizing all cages/kennels on a daily basis

Perform other duties as assigned, collected, and recorded fees, such as license, impound board and adoption

Made certain the organization performed activities as per the regulations laid by the animal welfare laws

Evaluated animals’ behavior and created paper and online profiles for potential adopters

Key Skills:

Cleaning, Animal care, compassion, Giving, Hardworking, Teamwork

Parent Caregiver March 2015 – March 2023

Caregiver- Intermittent – 30 Hours a week

Left my career to stay home with my mother who was bed ridden

Coordinate care for my mother while she needed assisted living at home.

Schedule doctor appointments and, transportation to and from doctors’ appointment

Manage schedule of meals, medication, bathing, and spending quality time

Organize activities with physical therapy that promote physical, emotional, and social well being

Advised family in private home on nutrition, cleanliness, and household utilities.

Advised and assisted family members in planning nutritious meals, purchasing and preparing foods

Assigned and scheduled housekeeping duties to children according to their capabilities, maintained a clean and safe environment.

Explained fundamental hygiene principles and rendered bedside care

Key skills:

Patience, Compassion, Trustworthiness, Commitment, Flexibility, Critical Thinking

AAA Copier & Computer Sales & Service May 1992- Sep 2017

Business Owner

Overseer of company with quotes and production for current and new clients and supplies based on standard operating procedures

Maintain accurate customer accounts in the company computer system by keeping track of data, personnel information, inspections, audits, and local and state policy changes

Interacting with a diverse group of customers, tailoring services to fit their needs concerned with quality.

Helping train incoming sales associates, stocking the merchandise, and maintaining a laptop table by keeping it up-to-date with the company schematic.

Answered customer questions about products, documented transactions

Process, renew, and keep accurate accounts for assigned personnel

Key Skills:

Quick learner, Data management, Financial Records, Processing, Organized, Strong Verbal, Conflict Resolution, File/records Maintenance

Education

May 1992

Richardson High School & UTD - Richardson, TX

Diploma

Key Skills

Flexibility, team building

Work Ethic, Attention to Detail, Business Awareness

Communication Skills, Customer Service Skills, Dependability

Multi-tasking, Problem-solving and initiative

Attention to detail, Marketing Strategy, Digital Marketing

Sales Enablement, Business Development

References

[Available upon request.]



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