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Medical Assistant Customer Service

Location:
Anniston, AL
Posted:
November 09, 2023

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Resume:

Callie French

Diligent and passionate medical assistant with extensive experience working

in high-volume healthcare environments. A resourceful individual who possesses exceptional clerical and customer service skills. Effectively able to answer telephones, greet patients, document medical histories, explain treatment procedures, and prepare patients for examination. Demonstrates ability to assist physicians during exams, collect specimens, perform laboratory testing, venipuncture, and administer injections. A highly motivated individual who works efficiently in a team and individually. 1216 Jacksonville Street

Weaver, AL, 36277

256-***-****

ad0zt8@r.postjobfree.com

EXPERIENCE

RMC Neurology, Anniston AL — Trainee Medical

Receptionist

Performed day-to-day administrative functions and general office duties including filing, faxing, answering phones, scanning all paperwork into the electronic records system, and maintained compliance with HIPAA. Responsible for gathering all necessary patient demographics and insurance verification, collecting co-payments, and scheduling return patient appointments.

Main Street Family Urgent Care, Central AL — Medical Assistant

Assisted in the examination and treatment of patients under the direction of a physician. Accurately interviewed patients, measured vital signs, and recorded information on patients' charts. Effectively trained to perform urinalysis, x-rays, venipuncture, administer injections, and collection and preparation for laboratory analysis. Assisted with urgent care registration to enter all patient information, verify insurance coverage, collect copayments or patient balances, and complete end-of-shift deposits.

Walmart, Anniston Al — Electronic Sales Associate

Roles and responsibilities included promptly answering customer calls, greeting customers, locating products, price-checking items, and organizing store shelving displays. Demonstrated product knowledge to better assist customers with finding the right electronic devices for their needs. Proficiently practiced excellent verbal communication skills to provide remarkable customer service even in high stress environments. SKILLS

Administrative expertise

EHR software proficiency

Interpersonal communication

Insurance processing and

verification

Administering injections

Venipuncture

Completing x-rays

Vital Signs Measurment

Basic laboratory testing and

analysis

Trained in occupational

medicine and DOT physicals

CERTIFICATIONS

Urine Drug Screening

Hair Follicle Drug Screening

Breath Alcohol Testing



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