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Customer Service and Technical Support

Location:
Zellwood, FL, 32798
Posted:
November 09, 2023

Contact this candidate

Resume:

JASON BARRETT

Mailing address: PO Box ***, Zellwood, FL 32798

Phone: 321-***-****

Email: ad0zsr@r.postjobfree.com

Best way to reach me: Phone or Email

To see a full work history click this link: http://www.linkedin.com/in/jason-barrett-50a07a1b3/

Objective

To obtain the job I am applying for.

Skills and Experience

Received passing grade in introductory programming using Java and Python.

Good communication and customer service skills

8 years of technical support and customer service experience.

Ability to type 60 words per minute.

Took and passed college course on troubleshooting PC operating system and networking issues.

Experiencing with ticketing systems.

7 years of experience troubleshooting iOS devices

6 years troubleshooting Mac devices.

I built my desktop PC.

Knowledge of basic computer hardware and software functionality

Knowledge of Microsoft Word, Excel, PowerPoint, and Outlook; ability to train on and learn new computerized systems.

Detail-oriented and have excellent organizational skills with a strong ability to multi-task in a fast-paced environment.

Capacity to handle multiple assignments with critical deadlines and changing priorities.

Ability to communicate effectively and professionally with faculty, staff, students, vendors, and outside guests of the University.

Demonstrated excellence in customer service.

Solution-oriented/problem-solving ability.

Organizational Skills.

Event Planning Skills

Clerical skills.

Knowledge of how to isolate software issues on Mac and iOS devices.

I have repaired my own Mac laptop.

Knowledge of Microsoft Word, Excel, and Power Point.

Education

Associates of Arts- General Studies – Lake-Sumter Community College, Phi Theta Kappa- Graduated May 2002.

BS Business Administration – Marketing Track, St. Petersburg College, Graduated May 2019

Completed Introductory programming course with Python - St. Petersburg College

Completed Introductory programming course with Java programming- Valencia College – Spring 2021

Completed Introductory course in Network Concepts and Operating Systems – Spring 2019 Seminole State College of Florida – This course taught basic troubleshooting for Windows.



Contact this candidate