G
NOEMI
GARCIA
ad0zm3@r.postjobfree.com
Apopka, FL 32712
SUMMARY
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory. SKILLS
Schedule and Calendar Management
Knowledge of Leasing and Market
Conditions
Monthly Fee and Payment Collection
Client Relations
Contract Negotiation
Maintenance Oversight
Sales and Marketing
Team Management
Good Work Ethic
Reliable & Trustworthy
Conflict Resolution
People Skills
EXPERIENCE
Assistant
Orlando, FL
Fritz Scheller, P.L/ Sep 2021 to Current
Interpretation with clients – Spanish/French - Translation of documents and contracts - Coordination of jail visits - Coordination of schedules Answer incoming calls and record accurate messages. Participate in credit and collections activities.
Gathered and sorted data for inclusion in reports and files. Serve as contact person and source of information to maintain good communication with clients.
Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors.
Review and approve vendor invoices.
Property Manager
Longood, FL
Leo Smith/ Jan 2014 to Jul 2021
Management of 12 residential homes
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Inspected properties regularly to identify deficiencies and schedule repairs. Handled resident complaints and expedited maintenance requests. Collected monthly assessments, rental fees, deposits and payments. Met with prospective tenants to show property and assess applications or sign leases. Completed lease applications and verifications, notifying prospects of results. Built relationships with service vendors and submitted associated billing statements. Manager/Owner
Winter Park, Fl
Dylan's Deli/ Jun 2010 to Nov 2013
Respond to customer inquiries, complaints
Perform accounting duties, recording daily cash flow, preparing bank deposits, generating financial statements
Monitor operations to ensure compliance with applicable health, safety, hygiene standards
Develop or implement marketing strategies
Interview hire employees
Inventory products order new supplies
Schedule staff supervise scheduling.
Real Estate Agent
Longwood, FL
Watson Realty/ Nov 2007 to Apr 2010
Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals
Advise sellers Investigate clients' financial and credit status to determine eligibility for financing
Develop networks of attorneys, mortgage lenders, contractors to whom clients may be referred
Coordinate appointments to show homes to prospective buyers Inspect condition of premises, arrange for necessary maintenance or notify owners of maintenance needs
Evaluate mortgage options to help clients obtain financing at the best prevailing rates and terms
Arrange meetings between buyers and sellers when details of transactions need to be negotiated
Secure construction or purchase financing with own firm or mortgage company Review plans for new construction with clients, enumerating and recommending available options and features
Visit properties to assess them before showing them to clients Contact utility companies for service hookups to clients' property Oversaw and negotiated offers for real estate purchases on clients' behalf. Promoted property sales through advertisements, open houses and participation in multiple listing services.
Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
Sales Manager
Paris, France
Europa Services/ Mar 2005 to Aug 2007
Resolve customer complaints regarding sales, service Plan and direct staffing, training, performance evaluations to develop, control sales and service programs
Monitor customer preferences to determine focus of sales efforts Represent company at trade association meetings to promote products. Achieved company growth and brand development through market expansion and sales.
Analyzed business and sales targets using critical problem-solving skills. Prospected for new business using databases and other strategies to generate sales. Real Estate Agent
Valencia, Spain
Remax/ Feb 2002 to Sep 2004
Display commercial, industrial, agricultural, and residential properties to clients and explain their features
Review property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings to remain knowledgeable about real Coordinate appointments to show homes to prospective buyers Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals
Advise sellers on how to make homes more appealing to potential buyers Develop networks of attorneys, mortgage lenders, and contractors to whom clients may be referred
Inspect condition of premises, and arrange for necessary maintenance or notify owners of maintenance needs
Evaluate mortgage options to help clients obtain financing at the best prevailing rates and terms
Arrange meetings between buyers and sellers when details of transactions need to be negotiated
Secure construction or purchase financing with own firm or mortgage company Review plans for new construction with clients, enumerating and recommending available options and features
Visit properties to assess Coordinate appointments to show homes to prospective buyers
Call Center Supervisor
Longwood, Fl
Performance Inc/ May 2001 to Jun 2002
Prepare, manipulate, and manage extensive databases Provide assistance with the preparation of project-related reports, manuscripts, and presentations
Perform descriptive and multivariate statistical analysis of data, using computer software
Verify the accuracy and validity of data entered in databases; correct any errors Recruit and schedule research participants.
Trained and supervised new employees to promote overall team productivity and consistent service.
Coached team members on metrics and consumer experience behavior identification to improve satisfaction ratings.
Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Maintained strong call control and quickly worked through scripts to address problems. Updated customer accounts, addresses and contact information within call management databases.
EDUCATION AND TRAINING
Some College (No Degree)
Universidad Valencia
Valencia, Spain, Spain
LANGUAGES
Spanish:
Native/ Bilingual
French:
Full Professional