Customer Service Data Entry

IRENE L. GARCIA

**** ****** **** ******

Grand Prairie, Texas 75050

Cell: 469-***-****

*****************@*****.***

Skills:

●Assembler, Bar and Book Usher, Shell Fab.

●Operate 1, Lockbox, Food & Beverage, Cashier.

●Cook for Daycare, Housekeeping, Grandstand Usher, Bartender/Bouncer/Supervisor, Customer Service.

●Caregiver, Event planner, Inventory.

What is a lockbox? Lockbox services are designed to expedite the collection of paper-based payments and provide timely payment information to update accounts receivable records. Lockbox services are usually provided by a third-party processor (usually a bank) that receives, opens, and processes payments for a government or business.

●Built Capacitors Together, Operate Facsimile, Microfilm-Microfiche, Any Model Copy-Collating Machine.

●Office Manager/Taxes, Supervisor/lingerie company.

●Medical Device, Intermediate Computer – Microsoft Word & Excel Intermediate Level.

●Audit for Airlines, Answering Multi-Line Phone Systems – 50 Lines.

●Data Entry 40 years, Components, Circuit Board Shop, Retail Associate, Account Receivables, Audit, Tourist Clerk, Verification Specialist.

Objective:

Looking for a company to grow with that offers good benefits, a stable work environment and the opportunity to learn more. I am willing to learn new systems with good training.

Experience:

9/2021 – 01/2022

Lone Star Park

Bar and Book Usher (Part-time) Grand Prairie, TX

Assisting/escorting patrons to seating; provide general information about facilities and

Promotional events in a friendly, professional manner. Performs other duties as assigned.

Greets all customer to the facility, monitors guest for problems and reports any such findings

to Department Manager or Supervisor, maintains and completes all opening/closing duties according to the procedures set forth within the department.

07/2021 – 09/2021

Manpower Group (Johnson & Johnson Mentor)

Shell Fab Irving, TX

You, the Production Associate, will be responsible for using equipment for the assembly and processing tasks to produce finished products according to established specifications.

Operates production equipment to produce sub-assemblies or finished products. Interprets instructions and specifications and uses to set up equipment. Checks products on assembly line to confirm that they are properly assembled and removes defective products. Cleans and maintains equipment as needed. Prepares accurate records/documentation related to quality and work in progress. Must be able to work in a clean room environment and wear clean room gowns.

11/2020 – 01/2021

Ontrack Staffing (Reconext)

Operator 1 Irving, TX

Assembles electronic according to product specifications. Documents critical data such as damage missing parts, model numbers and revision date codes. Enters information on products into shop floor control systems. Performs repetitive/routine set up a production test equipment and perform simple test. Is able to properly and carefully handle fragile and delicate parts. Using small hand or power tolls, assembles and/or installs various components where operation and sequence are specified. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instruction and per-established guidelines to perform the functions of the job. Other duties may be assigned.

03/2019 – 06/2020

Randstad Staffing (Citigroup)

Lock box Las Colinas, TX

You will be assisting in receiving and processing the sensitive documents. You will be working in a highly secured environment following very strict and detail guidelines on how to handle the documents. Each envelope contains original documents. For this reason, it is critical that you follow the process, to prevent damage or loss of the documents. There are no other copies of these originals documents. You must be flexible to work any day of the week and overtime, data entry, scanning, dispatch meaning getting ready to return to sender. Duties include:

75% Sitting at a workstation; Reviewing applications

10% Standing at a copy/Scanner – Scanning the application.

10% Sitting at the workstation doing light data entry.

5% working in the mail room sorting mail.

05/2010 – 03/2020

Gonzales Idle Hour (Covid Pandemic ) Closed

Bartenders/Bouncer/Supervisor Grand Prairie, TX

Customer Services, Cashier, Manual bookkeeping, Inventory, Plan events for rental of the bar, maintain the bar, order the beer and received the beer, pool league events and catering the food, open and closed the bar.

01/2019 – 03/2019

Adecco Staffing at Lone Star Park

Cirque DE Soleil (Circus at the Lone Star Park parking lot)

Food & Beverage Grand Prairie, TX

Served the food, drinks, cashier.

03/2018 – 07/2018

Kids Care Center

Cook Midlothian, TX

Cook breakfast and lunch for the children. Wash dishes, sweep, mop. In between help the teachers take care of the children.

07/2018 – 12/2018

Express Employment (Temporary)Courtyard of Marriott

Housekeeping Midlothian, TX

Cleaned 16 room daily, refilled my cart, assisted co-workers.

04/2018 – 07/2018

Lone Star Park (Seasonal)

Grandstand Usher(Part-time) Grand Prairie, TX

Assisting/escorting patrons to seating; provide general information about facilities and promotional events in a friendly, professional manner, provides direction to groups scheduled

for specific events regarding all informational services and products, greets all customers to the facility or any other designated area where customer entry or patronage is required.

07/2012 – 03/2016

Promptime Healthcare Service

Caregiver (Part time) Arlington, TX

Bathing, dressing, exercising, feeding, grooming, routine hair/skin care, toileting, transfer/ambulation, cleaning, laundry, meal preparation, escort, shopping, assist with self-administer medication.

04/22/2013 – 04/24/2013

Seis-Stream Global

Data Entry (Temporary Assignment) Addison, TX

Updating inmate family account list for visitation, to call their family.

10/2011 – 07/2012

Tao’s Staffing

Light Warehouse (Temporary Assignment) Irving, TX

Repackaging and shipping of their product.

06/2010 – 07/2011

Aerotek

Medical Devices (Temporary Assignment “Clean room PPE”)

Plano, TX

Worked in sterilized room building medical devices that are disposable for insulin. Inspected insulin syringes, tested and sterilized.

01/2007 – 04/2007

Jackson Hewitt Tax Service

Tax Prepare (Seasonal) GP/Arlington, TX

Open and close office. Processed tax returns on profile, status on client return. Handled all incoming phone calls and provided customer service. Filing, printing customer refund checks, processed online credit card payment, cash payments online, handled money for paying returns.

01/2008 – 04/2008

Jackson Hewitt Tax Service

Office Mgr. (Walmart/Seasonal) GP/Arlington, TX

Supervise four employees. Handled employee daily schedule, processed employee time sheets, and handled marketing for store. Responsible for correcting employee errors on refunds, checked status on client returns, created and maintained spreadsheets on returns. Handled all customer questions and/or incoming phone calls.

03/2001 – 09/2004

Unitrin Insurance

Mail Rooms (Apple-One/Temporary Assignment) Dallas, TX

Processed medical dental claims, data entry, assigning claim numbers, researched insured history in omnibus system, researched international currency, filing, inventory, sorted claims by providers and assigned numbers as needed.

01/2004 – 04/2006

Jackson Hewitt Tax Services

Tax Tech (Seasonal/Walmart Store) GP/Arlington, TX

Copy and collate paperwork for client to sign. Filed paperwork, status on client return. Customer Service (inbound calls). Credit Card payments, accepted client checks, cash payments. Initiated “Rush Procedures” which guarantees to get our client in and out of office to get to next customer.

12/2002 – 08/2006

Washington Mutual Card Services

Data Entry Arlington, TX

Processed credit cards payments, backdating researched account payments, return statements processed change of address, assisted in mail room/sort and batched mail, equipment room verifying checks that machine was not able to read.

03/1999 – 12/2002

UICI Student Insurance

Verification Specialist Plano, TX

Verify medical & dental electronic claims, miscellaneous projects, rush claims, faxes’, image claims. (Temp to perm).

1993 – 1994

Allstate Insurance

Cash Money Management (Temporary Assignment) Las Colinas, TX

Data Entry, answered incoming client phone calls and handled their request, handled various miscellaneous projects, work as a team player, balancing end of the day, daily deposit pick-up.

Education:

10/1979 – 10/1980

Dallas “SER”

GED – YES GRADUATE

Grand Prairie, TX

Reference Available Upon Request

Contact this candidate