Gerita Blankenship

*** ***** *****

Biurmingham, Al 35212

Phone: 205-***-**** ad0zl6@r.postjobfree.com

OBJECTIVE: Experienced healthcare professional with 10 years of experience in the industry. Now seeking a challenging but rewarding role in a position where I can use my interpersonal skills to provide the highest level of support to clients in a leadership role. EDUCATION:

Lawson State Community College

Associate of Nursing (enrolled)

Birmingham, Al

Alabama State Board of Pharmacy

Register Pharmacy Technician (Mar 2021)

Birmingham, Al

Mortimer Jordan High School

Morris, Al

Honors Diploma (May 2009)

QUALIFICATIONS:

● 6 years of customer service experience working in fast-paced healthcare environments with the ability to think quickly and successfully handle difficult clients.

● Professional experience working in medical billing, medical records, pharmaceuticals, and dentistry.

● Interpreting, evaluating, and implementing prescription and medication orders.

● Knowledge of federal, state and local medical law regulations and ability to communicate these laws in a non-technical and conversational manner to others.

● Ability to type 40 wpm.

WORK HISTORY:

CVS Pharmacy Registered Pharmacy Technician Mar. 21- Present Birmingham, Al

● Perform data entry for patient information and medications and ensure compliance with HIPAA regulations and patient confidentiality laws.

● Deliver quality customer service, prepare prescriptions, field inquiries, escalate issues to the Pharmacist, and achieve a high level of customer satisfaction.

● Communicate consistently with providers to ensure all prescriptions are correct and refills are processed in a timely manner.

● Organizes medications for Pharmacists to dispense by reading medication orders and prescriptions, preparing labels, calculating quantities, and assembling intravenous solutions and other pharmaceutical therapies.

Dish Network Tech Support Specialist Feb 17- Dec.20 Birmingham, Al

Experience:

● Engage with a diverse customer base to provide solutions for troubleshooting and technical issues.

● Answered inbound calls from customer services reps and consumers to resolve system issues in a timely manner.

● Install, modify, and make minor repairs to computer hardware and software systems.

● Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service.

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Pittman Dentistry Dental Assistant Jun 12- Oct. 16 Birmingham, Al

Experience:

● Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures. Assisting dentists in managing medical and dental emergencies when necessary.

● Interviewed clients to obtain additional information

● Collecting and recording medical and dental histories, log patient vital signs and interviewed clients to obtain additional information.

● Provide post-operative instructions and patient prevention education as prescribed by the dentist,

● Maintain accurate patient treatment records, schedule patient appointments Fair Haven Assisted Living, Companion/ Caregiver Aug 09- Jun 12 Birmingham, Al

Experience:

● Provided emotional support, caregiver assistance, light housekeeping, and companionship to help senior and elderly adults function independently in their own home environments.

● Manage client schedules and accompany them to doctors’ visits or other appointments.

● Assisted residents with general daily living activities to maintain self-esteem and general wellness.

● Assisted with grooming and hygiene, transportation, food preparation for elderly patients.

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