JB

JEANNE BUTWELL

ad0zjh@r.postjobfree.com 845-***-**** NOKOMIS, FL 34275

Highly organized and team driven with a strong focus on customer satisfaction. Excellent communication skills.

Solid history of dependability.

Proficient in providing top quality retail, hotel and resort services. I am dedicated to ensuring all customers, guests, clients or co-workers know I am doing the best job possible no matter what I am doing.

Employee Supervision

Team Leadership

Cashier

Stock Management

Customer Relations

Housekeeping

Bealls Dept Store Naples, FL

Customer Service/Gen Store Manager,

Keyholder

09/2022 - 05/2023

General Store Manager, Customer Service Manager, Cashier and Keyholder I was a keyholder to the store and I handled thorough opening and closing store duties to maintain operational standards and keep store running smoothly.

Understood all company standard software including PDA/POS systems. I was the Receiving/Dock Lead Supervisor. I took care of all stockroom operations and supervised workers. I processed all truck deliveries and allocation of products to all departments adhering to productivity standards and completed truck deliveries in a timely manner. Operated cash registers and connected with customers to provide assistance. Interacted with all other store managers creating teamwork and engaged with all co workers.

Maintained store and appearance.

A Beach Retreat Nokomis, FL

Head Housekeeping Supervisor

09/2017 - 08/2022

Cleaned, sanitized and deodorized all guest rooms including bathrooms, kitchen, living room and bedding.

Removed sheets and towels. Pretreated stains to maintain and restore linen condition.

Respond to requests from guests.

Restocked room supplies for personal touch with every job. Vacuumed and mopped all floors.

Verified cleanliness and organization of rooms, storage areas and carts. Coached new housekeeping personnel by demonstrating approved cleaning procedures.

Collaborated with front desk to respond promptly to guest requests and promote positive experience.

Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.

Summary

Skills

Experience

Jean's Cleaning Service Newburgh, NY

Housecleaner

09/1983 - 09/2013

Provided excellent house cleaning services to many satisfied clients. Created spotless surfaces by dusting, sweeping, vacuuming and mopping. Cleaned and sanitized bathrooms, hallways, bedrooms, living rooms and kitchens.

Identified needs of customers promptly and efficiently. ETC/TLS Newburgh, NY

Keypunch Operator

09/1981 - 09/1983

Keypunched information into computer for insurance companies Keypunched information into computer for IBM Payroll Input data including customer names and addresses for various companies Sears Roebuck Newburgh, NY

Sales Associate/Domestic Dept

09/1979 - 09/1981

Helped customers find specific products, answered questions and offered product advice.

Answered incoming telephone calls to provide store, products and services information.

Answered product questions with up-to-date knowledge of sales and promotions.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items. Ran Cash Register operations

Helped customers with linens, towels, kitchen and bath accessories and made to measure draperies

Newburgh Free Academy Newburgh, NY

High School Diploma

06/1981

I organized and ran a children's bowling league for 20 years while being a devoted mom to 3 beautiful children. My duties as league director included setting up and scheduling on my computer leagues for up to 25 teams. Keeping track of all bowling records and awards for each child. Organizing special events, ordering patches and trophies. I was also in charge of ordering awards for all eight other bowling alleys in the Hudson Valley New York area. BEALLS CHERYL STORE MANAGER 609-***-**** LINDA 608-***-**** A BEACH RETREAT JJ & NATALIE FOSTER 941-***-**** MICHELE WEEKS 941-***-**** Education and Training

Accomplishments

REFERENCES

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