Darya Zelada

Customer Service Representative, Data Entry

ad0zj9@r.postjobfree.com

Ogden UT United States

SUMMARY

I am very professional on the phone and I have years of customer severvice experience. I enjoy helping people and solving problems or issues they might be having. I love giving the customer a great experience to where they feel the situation has been resolved and I have addressed their concerns. MY JOB SEARCH BASICS

KEYWORDS Appointment Setting, Art & Creative, Call Center, Customer Service, Data Entry

CATEGORIES OF INTEREST Appointment Setting, Art & Creative, Call Center, Customer Service, Data Entry

JOB TYPES Employee, Employee, Freelance, Temporary CAREER LEVEL Experienced

EDUCATION LEVEL Associate's Degree

WORK EXPERIENCE

Driver

Door Dash, Ogden, Utah

From Jan 2022 to Jul 2022

I drove for Door Dash for about 6 months after moving to Utah Fraud Specialist

Alorica, Salt Lake City

From Jul 2022 to Oct 2023

I worked remotely from a call center. I was an Apple Card specialist for Goldman Sachs and I handled incoming calls an incoming chats. I would input disputes an issue credits for non-fraud and fraud disputes. My job was to be professional in answering the calls and chats and provide empathy and help the customer resolve their issues and open fraud authentication cases as well as making sure customer concerns were notated. I did various tasks for the company such as scheduling payments and credit line increases and handling customer complaints. Public Notary

Amrock, Southern California

From Apr 2021 to Oct 2021

I was a public notary in California and I would drive to peoples homes and have them complete their loan signings and the deliver completed packet to Fed Ex to be shipped to lender. Realtor

Ckenney Real Estate, Irvine, CA

From Aug 2018 to Dec 2021

I was a licensed realtor who met with clients and Insured all documents were completed in accordance with organizational standards. Coordinated all tasks relevant to real estate and launch transactions required to expedite close of sale. Communicated and negotiated with both internal and external contacts to expedite transactions and acquire missing documentation.

Realtor

Paul Kott Realtors, Anaheim, CA

From Jan 2014 to Aug 2018

I was a realtor and I monitored and coordinated the transaction process through real estate professionals, clients, customers, vendors, and escrow companies, attorneys and lenders. I also maintained an organized files relating to the real estate transactions. Collaborated with Agents to ensure contracts and transactions were completed on time. Insured outstanding customer service to clients.

Administrative Assistant

Venturi Staffing, San Bernardino

From Jun 2007 to Aug 2008

Helped relocate 600 Senior homeowners due to mold remediation and assisted them in finding hotels and booking their stay. Checked all expenses for reimbursement and input all data into customer files. Kept a log of all interactions with homeowners and assisted them from start to finish of remediation. Realtor

Excellence Real Estate, Santa Fe Springs, CA

From Feb 2009 to Dec 2013

I was a brand new realtor and I attended live events for marketing purposes and I coordinated and held Open Houses. I also maintained an organized files relating to real estate and I assigned new listings and created files for all executed listings and commission agreements. Took buyers to search for their homes and I assisted sellers that were losing their homes by short sale.

Owner

My Coffee House, Buena Park

From Jan 2002 to Dec 2004

I picked up fresh pastries and donuts and opened my coffee house by 7 AM. Prepared specialty drinks and coffee items and serve smoothies and ice cream. Tracked all expenses and coordinated with different vendors and served the neighborhood. Sales Associate

Venturi Staffing, Irvine, CA

From Jan 2005 to Jan 2006

I was a sales associate handling cold calling for farmers agents. I assisted Agents in generating a marketing calendar and input all orders. I was able to troubleshoot any issues that could occur with printing. My job consisted of data entry and following up with homeowners regarding process.

Receptionist

Cypress College Health Care Center, Cypresscollege.edu From Jan 2001 to Dec 2002

Handled the front desk for students and coordinated any health emergencies. Enter data into student Into Student management file. I also filed medical records and answered incoming calls. EDUCATION

Mt. San Antonio College

General Studies

From Jan 2020 to Jan 2021

Cypress College

Arts

From Jan 1999 to Dec 2001

Attended Cypress College and took general studies as well as took classes for the Arts. I graduated with Honors and received my Associate Degree in the Arts.

OFFICE SETUP

INTERNET CONNECTION Wireless

OFFICE EQUIPMENT Shredder, Scanner, Ipad

SCHEDULE & FLEXIBILITY

SCHEDULES Full-Time

JOB FLEXIBILITY TYPES

REMOTE WORK LEVEL 100% Remote Work

WILLING TO TRAVEL?

AVAILABILITY

DESIRED START DATE Immediately

AVAILABILITY Mornings, Afternoons, Evenings,

Nights, Weekdays, Weekends,

Flexible

HOURS PER WEEK 40+

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