Shawna Mack

Complex Night Audit Supervisor - Starwood Hotel and Resorts

Wilmington, DE 19805

ad0ziy@r.postjobfree.com

+1-302-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Complex Night Audit Supervisor

Westin Hotel by Marriott & Homewood Suites by Hilton - Wilmington, DE October 2014 to Present

Audit and reconcile all revenue postings. Post cashiering into accounting system. Assist management in training, evaluating, and motivating and coaching employees. Front Desk Agent

Starwood Hotel and Resorts - Wilmington, DE

August 2006 to October 2014

Register & process guests and their assigned rooms. Accommodate guests requests, communicating with hotel staff on the status of guests rooms. Up selling guests rooms promoting hotel services. Handling cash payments, answering phones. Maintain a clean and neat front desk area. Etc Clerical Assistant

Porter Center Divison of Social Services - Wilmington, DE January 2004 to August 2005

Performed day to day tasks. Answering phones entering data into spreadsheets taking messages and scheduling appointments. Faxing scanning make copies of documents data entry and filing. There were other office duties as assigned etc.

Pharmacy Technician Assistant

Strawberry Mansion Health Center - Philadelphia, PA January 2000 to August 2003

Operating cash register, and answering calls. Clerical work in the pharmacy, assist licensed pharmacists with selling and preparing medication to patients. Night Audit Supervisor

Education

General

Community College of Philadelphia - Philadelphia, PA January 2004 to June 2004

Benjamin Franklin High School - Philadelphia, PA

September 1991 to June 1993

High school diploma or GED

Skills

• Night Audit

• Pharmacy Technician Experience

• Front Desk

• Guest Services

• Custodial experience

• Cleaning

• Auditing

• Bookkeeping

• Hotel experience

• Childcare (10+ years)

Additional Information

Skills

Front Desk, Guest Service, Lightspeed, Galaxy, Fosse, ONQ.