PROFILE

Solution-driven business analyst with

experience leading cross-functional

teams in development,

documentation and delivery of

process innovations driving the

attainment of business goals. Seek

opportunities to transform company

practices into fresh, cost effective

solutions leading to more efficient

operations.

CONTACT

PHONE:

832-***-****

Linked in

https://www.linkedin.com/in/gaurav-b

hardwaj-33312854/

EMAIL:

ad0zir@r.postjobfree.com

KEY ACCOMPLISHMENTS

● Improved communication

between various stakeholders,

including underwriters, claims

adjusters, actuaries, and IT

teams, to ensure smoother

project execution.

● Documented existing

processes and created

process maps, making it easier

for the team to understand

and improve workflows.

LOVEE SHARMA

Senior Business Analyst

WORK EXPERIENCE

American Family Insurance Senior Business Analyst

Sept 2021–Present

● Analyzed/Designed the user requirement and gathered the requirement with interviews & brainstorming sessions

● Responsible for gathering requirements from users in the operations group and performing data mapping for the application, confirming and vacillating the requirement at time of BA testing.

● Expertise in development of High-level design, Conceptual design, Logical and Physical design for Database, Data warehousing and many Distributed IT systems

● Acted as a liaison between client and internal Developers to design software applications for Commercial Line Insurance such as Workers Compensation, Commercial Property, General Liability and Commercial Auto.

● Responsible for rating multi-line policies. Manual rated Property, Liability, Auto and Workers Compensation policies. Conducted training classes for Auto and Workers compensation rating.

● Gathered requirements and modeled the data warehouse and the underlying transactional database

● Identified/documented data sources and transformation rules and convert those to business requirements.

● Assist with understanding json objects coming from other teams and helps mapping those to Guidewire fields.

● Worked on a new policy administration, billing and claims platform for its homeowner’s business working on Guidewire Insurance Suite applications.

● Developed business requirements documenting workflow and process, for migration of worker's compensation claims to Guidewire platform.

● Developed User stories consisting of UI Mockups and Business Rules to capture the functional requirements of the Guidewire Billing Center

● Have worked in Guidewire Policy Centre from End-to-End and involved in Policy Info, Person Info, Losses and Violations, Coverage's, Risk Analysis Customizations.

● Performed GAP analysis on the traditional claims system and newly integrated Claim Center and carefully elaborated application enhancement specifications detailing in scope/out of scope items, as-is/to-be process maps and critical test scenarios.

● Successfully integrated new

software or IT systems into the

existing infrastructure,

enhancing data sharing and

communication between

departments.

● Conducted training sessions

for team members or

end-users to ensure a smooth

transition to new processes or

systems.

SKILLS

● Tools- Microsoft office suites,

JIRA, confluence, Visio,

Google Docs,Google Sheets,

azure devops,Guidewire,SQL

● Agile Methodology

● User flows,

● SDLC, UML Models,MS Visio,

● Wireframes creation.

CERTIFICATIONS

● Scrum master

EDUCATION

Masters in Business Administration

● Uttar Pradesh technical

University

● (2010-2012)

Bachelor of business administration

● Chaudhary Charan Singh

University

● (2007-2010)

● Conducted workflow analysis of internal trading systems market data, connectivity, and order execution needs, as well as Used Guidewire policy center for all policy transactions.

● Implemented and drove accountability of data policies and standards, requirements, and the concerns of all business stakeholders for the Data Stewardship Team.

● Provide customer service and support for Property & Casualty

(P&C) risk management needs.

● Incorporated the Informatica Velocity approach for Mapping design, development and Data Governance

● Worked closely with the Business Partners and IT teams to mentor and share their specialized knowledge base including property, casualty and short-term disability application

● Worked closely with the Commercial Property & Casualty insurance team, which included Agents, Brokers and Account Support Staff, Underwriters and claim adjusters to gather the business requirement.

● Assisted system analyst to create Sequence Diagrams and Class Diagrams to show the individual flow of activity and define functionalities of various processes in policy administration.

Erie Insurance Group Business Analyst

Sept 2015–Sept 2021

● Work closely together with the Product Owner and other squad members, to ensure right granularity of requirements specification on an epic / story level

● Responsible for User Story Creation

● Translate business needs: Create models, diagrams, presentations and other documentations that support the target audience to understand the business requirements

● Facilitate communication at team level in order to create consensus on scope, design decisions, and implementation decisions

● Validate requirements, Testing & Training (if required): validate e2e requirements via reviews, walkthroughs, and demo

● Ensure the right granularity of user stories by applying slicing techniques in scope of estimation and completion in a single sprint

● Supports the design and conceptualization of new business solution options and articulates identified impacts and risks

● Together with the Scrum Master assures that a proper number of Items enter into Sprint Backlog

● Outline business value of each requirement together with Business Functional Analyst and Product Owners and continuously engages with Engineering, POs and Journey experts to ensure development is aligned to what is required

● Provides domain and functional expertise as required

● Understands vision of the product and ensures development activities reflect that vision into the product

● Works with engineers, to prioritize, troubleshoot and resolve reported bugs / issues / stories on applications

● Drives data discovery, sourcing, modeling and analytics to support the creation of data flows and models. This includes researching and profiling data sources in data categories of expertise

● Evaluating dependencies, interfaces and specifying inputs and formatting outputs to meet the business' Responsible for defining Non-Functional Requirements.

● Contribute to Communities of Practices applicable for Functional Analyst / Product Owner Role.

Contact this candidate