SUZANNE PASCHALL

SPARKS, NV ***** 775-***-**** ad0zhx@r.postjobfree.com

I am highly professional, dependable, reliable, and able to perform duties with minimal supervising. I excel at listening to customers’ needs and creating solutions that provide value to the customer. Eager to learn new systems and skills.

WORK EXPERIENCE:

October 2018 – PRESENT

Office Manager-Woodspring Suites

Opened Brand-New Property. Assisted in Setting up the Property, Rooms and Office.

Trained to become property AGM by GM.

Brought in New Clients (I-Sell Champions 3 years in Row with Nationwide Hospitality).

Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.

Interpret and communicate work procedures and company policies to staff.

Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

Resolve customer complaints or answer customers’ questions regarding policies and procedures.

Develop or update procedures, policies, or standards.

Prepare and issue work schedules, deadlines, and duty assignments for the office or administrative staff.

Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Develop work schedules according to budgets and workloads.

Recruit, interview, and select employees.

Make recommendations to management concerning such issues as staffing decisions or procedural changes.

Helped train new GM’s as we were a training property with Nationwide Hotel Management.

Train or instruct new employees on property in job duties or arrange for training to be provided.

Arrange for necessary maintenance or repair work.

Manually enter Tax Exempt Guests information into the A3 System Daily.

Compute figures such as balances, totals, or commissions.

Monitor inventory levels and requisition or purchase supplies as needed.

Perform clerical tasks, such as typing, filing, daily taxes, data entry, accounts payable and receivable.

April 2016 – October 2018

Teller (Sales and Related), Wells Fargo Bank

Prepare and verify cashier’s checks.

Count, verify, and post armored car Deposits.

Monitor Bank Vaults to ensure cash balances are correct.

Enter customers’ transactions into computers to record transactions and issue computer-generated receipts.

Cash checks and pay our money after verifying that signatures are correct.

Resolve problems or discrepancies concerning customers’ accounts.

Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments and the legality of the documents.

Identify transaction mistakes when debits and credits do not balance.

Balance currency coins and checks in cash drawers at ends of shifts and calculate daily transactions using computers or adding machines.

Perform clerical tasks, such as typing, and filing.

April 2007-January 2012

GENERAL MANAGER, TAMARACK LODGE

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or inventory.

Perform personnel functions such as selection, training or overseeing the remodeling or renovating of current facilities.

Prepare staff work schedules and assign specific duties.

Set prices or credit terms for goods or services based on forecasts of customer’s demand.

Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.

Perform clerical tasks such as daily banking, data entry, customer service, accounts payable and receivable.

February 2002- April 2007

Receptionist-Contracts, Elk Grove Ford

File and maintain records.

Schedule appointments and maintain and update appointment calendars.

Receive payment and record receipts for services.

Perform administrative support tasks, such as proofreading contracts,

Transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

Hear and resolve complaints from customers or the public.

Compile sort and verify the accuracy of data before it is entered.

Select materials need=ed to complete work assignments]

Locate and correct data entry errors or report them to supervisors.

Maintain logs of activities and completed work.

Load machines with required input or output media such as paper, cards, disk, tape.

Read source documents such as canceled checks, sales, reports, or bills, and enter data in specific data fields using keyboards or scanners.

EDUCATION:

1992 -1994

Western Career College-Sacramento,

Vocational in Medical Office Assistant/Specialist

1983-1985 Heald College,

Vocational in Business Administration and Management.

References Available Upon Request

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