Claudia Hoffman
Seattle, Washington *****
**********@*****.***
Professional Summary
Compassionate Healthcare professional with 15 years of successful patient care. I have multiple certifications which makes me able to float anywhere in the hospitals and doctors office.
Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Skills
Certified Clinical Medical Assistant AMCA
National IV Association Technician. #NIVA54395107
National Phlebotomy Technician #NAPTP3176550294
National Telemetry-Electrocardiogram Technician #NTA82413750542
Certified Medical billing and Coding Technician
Certified EKG/ECG Technician
Experience
January 2020 - October 2023
Dr. Williams - Contract - Cody, Wyoming
Certified Medical Assistant AMCA - Office Manager
Injections and IVs Prepared and administered medications to alleviate patient symptoms
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments
Telemetry and EKGs, Explaining treatments plan to patients Medical coding and billing and patient forms Taught patients about medications, procedures, and care plan instructions
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
May 2017 - December 2019
Winter Park Ski Resort
Catering and Events Manager
Developed designs and content for marketing and executing diverse events.
Interacted with guests to obtain feedback on event quality and service levels.
Handled simultaneous events, organizing supplies and schedules and properly prioritizing tasks.
Complied with health and fire codes with strong oversight of food storage, preparation and cleaning procedures.
Controlled costs with effective supply management and monitoring of food use.
March 2012 - April 2017
Woodlands Health & Rehab Center - Houston, Tx
Lead Certified Medical Assistant
Compiled laboratory and x-ray reports, hospital notes and other pertinent data.
Assisted clinicians with in-office procedures.
Applied knowledge of sterile techniques and OSHA regulations, optimizing health and safety.
Helped physicians examine and treat patients by handing instruments, giving injections and removing sutures.
Operated x-ray, electrocardiograms and other equipment to administer routine diagnostic tests.
January 2008 - February 2012
Cego Pharmaceuticals
Regional Director of Sales and Operations
Coordinated meetings and logistics for national sales meetings and directed and supervised 30-member team.Utilized cross-functional strategies between 4 divisions to systematize Product and Delivery.Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.Delivered recommendations to long-term accounts to promote brand awareness to key audience.Built relationships with customers and community to establish long-term business growth
December 1997 - November 2007
Grant Hospital - Chicago, Illinois
Certified Clinical Medical Assistant - Float Manager
Documented patient information, test results and status updates in medical Records.
Safeguarded patient privacy and confidentiality in alignment with HIPAA protocols.
Assisted Physicians with in-office procedures. and ECG's.
Supported medical staff by answering phones and preparing supply orders.
Kept equipment ready for use through scheduled cleaning and sterilization.
Completed intakes, measuring vital signs and documenting symptoms.
Educated patients on prescribed medications, treatments and procedures.
Education
Maryville University St. Louis, Mo
Bachelor of Arts