Patient Care Office Assistant
Resume:
N'Kyva Moultrie, CMA
**** ********* ***** ***** • Ellicott City, MD, 21043 · ********@*****.***
Professional Summary
Committed and motivated medical office assistant that excels at prioritizing, completing multiple tasks simultaneously. Specializing in management, hospitality, family and patient care, I have proven ability to be very creative and consistent, balance priorities, meet tight deadlines, produce exceptional value, and handle confidential paperwork according to HIPPA and administration of medications and injections. Patient and highly compassionate with demonstrated leadership skills that enable the achievement of shared patient goals. Skill Highlights
Analyze Synthesize and Interpret Information
Ability to Understand and Improve Human Relationships Superior Attention to Detail and Excellent Auditing Skills FA/CPR Certified Communicate and Interpret American Sign Language (ASL) Medical Records and Charting Patient Care Medication Administration HIPPA and Patient Confidentiality Patient Assessment and Monitoring Experience
Coldstone Creamery Corporation Awards
• Excellence in Service
11/2014 to Current Ellicott City, MD
Manager/Shift-Leader
• Lead and motivated the store team to increase sales and ensure efficiency.
• Strong expertise in stock ordering and management procedures
• Ensured that quality, customer service, health and safety standards are met – Resolved safety, legal and security
issues.
• Organized professional training and development courses. High skills in following procedures and instructions.
• Collected customer payments fully and accurately.
• Monitored the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues.
• Dealt with employment issues such as interviewing/hiring potential employees, conducting appraisals and
performance reviews
• Responded to customer comments and complaints.
• Updated superiors on business performance, new initiatives and other issues. Columbia Medical Practice
09/2017 to 03/2018 Externship
Glen Burnie, MD
Asses vital signs, collect lab samples Provide pre and post-operative care. Complete and submit clinical documentation Support diagnostic and technical treatment procedures, include setting up and operating medical equipment Perform routine tests such as urinalysis, vision and hearing Recorded vital statistics such as blood pressure, temperature, pulse and respiration Schedule appointments Filed paper backup copies Input medical documentation on computer
Columbia Cardiac Care
03/2018 to 08/2018
Columbia, MD
Asses the patient's vitals such as blood pressure. Preparing patients for cardiovascular procedures, accurately recording heart test results, applying Holter monitors to patients, taking electrocardiograms. On certain days a Stress Test and or Nuclear Stress Test needed to be given, performed prepping as well giving and instructing the test to the patients .
KinderMender Pediatric Urgent Care Center / PMPediatrics Urgent Care Center 10/2018 to Current
Glen Burnie, MD, Columbia, Md, Annapolis, MD, Greenbelt,MD, Germantown, Md Answering telephones,Scheduling appointments and responding to telephone calls,Greeting patients and entering registration information in the EHR system.Updating and filing patients' medical records, handling correspondence, scheduling appointments. Taking medical histories and recording vital signs, preparing patients for examination, Intramuscular Injections,arranging examining-room instruments and equipment, keep waiting and examining rooms neat and clean.Giving injections, assisting the provider with sutures, cleaning wounds, X-Rays, responding to patient,pharmacy messages, cleaning and stocking rooms.Performs other related duties as directed or required such as vaccine inventory and or supply inventory. Anne Arundel Dermatology
08/2020- 09/2023
Answering telephones,Scheduling appointments and responding to telephone calls,Greeting patients and entering registration information in the EHR system.Updating and filing patients' medical records, handling correspondence, scheduling appointments. Taking medical histories and recording vital signs, preparing patients for examination, Intramuscular Injections,arranging examining-room instruments and equipment, keep waiting and examining rooms neat and clean.Giving injections, assisting the provider with sutures, responding to patient,pharmacy messages, cleaning and stocking rooms. Calling patients for skin cancers, performing surgeries.
Education and Training
Howard High School
2015
8700 Old Annapolis Road, Ellicott City, MD, 21043
Brightwood College (CMA)
2017
1520 S Caton Ave, Baltimore, MD 21227
Howard Community College Concentration ( Child Development/Nursing ) 2015
10901 Little Patuxent Pkwy, Columbia, MD 21044
Certifications
Certified Medical Assistance (CMA), 2017 to Present Cardiopulmonary Resuscitation (CPR) Certification First Aid Certification Basic Life Support
(BLS) Certification,
BloodBorne Pathogens
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