Debra Monaghan

Warrenton, OR ad0zgi@r.postjobfree.com 503-***-****

CUSTOMER SERVICE PROFESSIONAL

Job Target: Assistant Manager

Reliable professional with 15+ years in customer service roles. Strong CORE COMPETENCIES communication and interpersonal skills that yield outstanding results. Customer Service Able to lead high-performing customer success initiatives and impact Communication an organization’s overall growth. Always willing to go the extra mile Organization to ensure 100% customer satisfaction. Time Management RELEVANT EXPERIENCE

Office Manager Reservation Desk Seaside Beach Club - Seaside, OR June 2008 to April 2011 Selected for promotion based on outstanding performance. Managed office clerical operations and ensured smooth daily operating procedures. Scheduled reservations, maintained inventory, and made deposits at bank. Delivered high-quality customer service and regularly communicated with clients to ensure an excellent experience. Select Accomplishments

• Bank Deposits: Handled large amounts of cash and checks. Safely transported deposits to bank.

• Training & Supervision: Effectively supervised and trained new office staff.

• Customer Care: Resolved customer issues with ease resulting in increased future bookings. 19 years with WinCo Foods - Portland, OR

Promoted across departments throughout duration of employment. Journeyman Meat Wrapper Cashier/Customer Service Associate Pricing Associate Select Accomplishments

• Computer Proficiency: Skilled with computer applications including Microsoft Office.

• Inventory: Assisted with inventory counts and stocking using store schematic/plan-o-gram.

• Safety & Sanitation: Knowledgeable about food safety and proper sanitation procedures. OTHER EXPERIENCE

Administrative Assistant Awakenings by the Sea - Seaside, OR April 2019 to October 2019 Successfully managed front office administrative duties for busy treatment center. Maintained stock of office supplies, created files for new and existing clients, and completed special projects for clinical supervisor. Entrusted to transport clients to various locations and make bank deposits. Select Accomplishments

• Scheduling: Admitted steady influx of new patients and completed onboarding process in a timely manner.

• Organization: Maintained organized records and files and regularly went above and beyond the call of duty.