Front End Customer Service

SUMMARY OF QUALIFICATIONS

Possess well-developed interpersonal skills, accustomed to working in a fast-paced environment.

* ***** ** *** ************ industry working on backhoes, heavy equipment, front-end loaders etc.

Have worked many years in the customer service industry.

PROFESSIONAL EXPERIENCE:

Premier – Radio dispatcher Supervisor - 4 years

2019 – Oct 2023

Baltimore, MD

Dispatch Supervisor

In charge of 10 people

Assigned workers to tarp 18 wheelers.

Drove Trucks

Delivery/Truck Driver – 2 years

2016 - Present Federal Express

Hollins Ferry Road Halethorpe, MD 21227

Delivery Driver for Fed Ex for over two years.

Utility Worker - 1 year

2015 – 2016 Manatee County Public Utility

Manatee, Florida

Ran Front End Loader

Ran a Large Backhoe for multiple sights digging trenches.

Put in water and sewer lines.

Fixed water and sewer main breaks

Covered multiple construction sites in one day.

Located valves for possible water disruption to customers.

Inspected all tests (Air, Visual, Mandrel, Hydrostatic and Chlorination Sampling)

Utility Worker – 9 years

2006 – 2015 Washington Suburban Sanitary Commission

14501 Sweitzer Lane Laurel, MD 20707

Ran Front End Loader

Ran a Large Backhoe for multiple sights digging trenches.

Put in water and sewer lines.

Fixed water and sewer main breaks

Covered multiple construction sites in one day.

Located valves for possible water disruption to customers.

Inspected all tests (Air, Visual, Mandrel, Hydrostatic and Chlorination Sampling)

EDUCATION:

Graduated Queen Annes County High School – 2003

Presently hold a Class A CDL license

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