Quality Assurance Data Entry

ANURASHIKA JEET

Phone: 916-***-**** ad0zfq@r.postjobfree.com

**** ***** ***** ***, *** Grove, CA 95624

OBJECTIVE

Seeking a challenging position with a progressive medical organization which will utilize my skills, abilities, and experience in Revenue Cycle Information Systems applications. PROFESSIONAL EXPERIENCE

Quest Diagnostics Sacramento, CA

Supervisor; Specimen Management 2018 – 2023

• Managed and supervised 30+ employees, performing performance review and disciplinary action while conducting department quality audits.

• Collaborated with and assisted with other management in ensuring that all policies and procedures were adhered to.

• Facilitated meetings regarding status, development and close out meetings.

• Coordinated workflow through the department to ensure turnarounds are met.

• Ensured the lab’s operating supplies inventory is appropriate.

• Actively promoted a strong culture of safe laboratory practices and the maintenance of a safe working environment.

• Oversaw hiring and training competent laboratory personnel and assisted with the training of new technicians.

• Applied technical judgment to determine potential problems for samples processed. Quality Assurance Coordinator 2011 – 2018

• Performed quality assurance functions to accomplish hospital-wide coordination, monitoring, and reporting of quality-assurance studies according to the QA/UR plan.

• Updated and created Department Standard Operating Procedures and ensured that biennial review is performed on all SOPS for the department.

• Assisted with developing and maintaining an unusual occurrence procedure.

• Addressed and discussed issues with proposed solutions with superiors. Lead, Specimen Processing Group 2008 – 2011

• Received and sorted patients’ labs from PSCs, client offices and hospitals.

• Performed data entry on patient order.

• Supervised all specimen preparation technicians and provided input to supervisors with performance review and disciplinary action.

Specimen Processor 2001 – 2008

• Verified accuracy of clients and specimen details

• Data Entry of patient demographics, test orders and insurance information.

• Examined specimens for adequacy and appropriateness.

• Assisted clients and phlebotomists with inquires pertaining to specimens’ requirements and test turnaround times.

• Responded to incoming inquires from patients and departments regarding billing questions.

• Collected and delivered processed specimens to appropriate facilities. University of California, Davis Sacramento, CA 2006 – 2008 Patient Service Representative, per diem

• Accessed patient information through various software applications while maintaining HIPAA confidentiality.

• Supported and assisted scheduling for patients.

• Ran credit card processing, closing batch at end of day and balancing balance.

• Verified patients’ insurance and collected payments. KEY SKILLS

• Knowledgeable in ICD-10 and CPT

• 20 years in LIMS, Cognos, PeopleSoft, IntelliQuest, Kronos, SAM, Comp Portal systems, Merchant Services, Wells Fargo CEO Portals

• 15 years’ experience SQL rule building

• Advanced skills in Microsoft Office

• 20+ years of customer service, clerical, and billing experience

• Flexibility to take direction on projects from team and co-workers while also demonstrating autonomy in managing time and priorities.

• High sense of urgency and commitment to quality customer service, demonstrated ability to problem solve and multi-task.

• Ability to work independently or as a team and complete tasks with minimal supervision. EDUCATION

2000: Business Accounting University of South Pacific 2023: Associate degree, General Accounting Los Rios Community College

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