ER TECH or patient care technician

VIANCA SERRANO

Watsonville, CA ***** 831-***-**** ****************@*****.***

SUMMARY

Hardworking and reliable medical assistant with strong ability in human kindness. Offering primary care and cardiac hands on experience for 10 plus years. Loyal and comitted to continue growth in the medical field through this though times.

SKILLS

In cardiology i conduct many 12

lead EKG's in a very timely

manner.

Advanced Anatomy Knowledge

Also place heart monitors and

follow up with results.

Venipuncture and Phlebotomy

Decision Making when Dr.Singh is

not in the office.

Problem Anticipation and

Resolution

Schedule stress

echos,echocardiograms,carotid

ultrasound, and profusion

myocardial stress test and

patient instruction on how prep

for such tests.

Schedule angiograms,

cardioversion, and pacemaker

insertions at Dominican Hospital.

Bilingual Fluent in Spanish.

EXPERIENCE

04/2018 to Current Medical Assistant

Cardiovascular Associates of Santa Cruz Santa Cruz, CA Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Scheduled appointments for patients via phone and in person. Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Educated patients about medications, procedures and physician's instructions.

Contacted pharmacies to submit and refill patients' prescriptions. Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Cleaned and maintained medical equipment following procedures and standards.

Labeled and completed lab requisitions using ICD and CPT coding. Organized charts, documents and supplies to maintain team productivity.

03/2008 to 03/2017 Medical Assistant

Doctors of Santa Cruz Santa Cruz, CA

Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes. Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

Followed principles of asepsis and infection control to meet patient safety guidelines.

Incorporated outside records into charts and EHR.

Administered vaccines to adults and children.

Collected blood specimens from patients for any type of testing. Including finger sticks for glucose,hgb, and inr in house. Autoclave and sterilize instruments for minor procedures. Also did many EKG'S

EDUCATION AND TRAINING

06/2005 Medical Assistant

REGIONAL OCUPATIONAL PROGRAM Santa Cruz, CA

Completed continuing education in certification for CPR. Also passed my State Certification for medical assisting. 06/2004 High School Diploma

Pacific Coast Charter Watsonville, CA

LANGUAGES

Spanish:

Native/ Bilingual

ADDITIONAL INFORMATION

I have the honor to be the medical assistant to one most hard working cardiologist in the Santa Cruz county. Dr.Singh and other hospital employees have opened my eyes and see that i have more to acomplish and further my self in doing what i love to do. Thank you so much for concidering my resume and taking the time to know a little bit about me. Being a part of your team will help me further my knowledge and would give me a chance to use my skills that with the years have gotten better and hoping i could offer good cmpationate care in this troubled times.

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