HECTOR CORTES LANDA

Chicago, IL *****

ad0zcm@r.postjobfree.com

+1-773-***-****

To obtain a job in any position.

Planner and problem solver, who readily adapts to change, works independently and in group and exceeds expectations. Able to juggle multiple priorities and meet tight deadline without compromising quality.

Authorized to work in the US for any employer

Work Experience

RANDOLPH-STETSON SOPRAFFINA CATERING Present

● Helped with food preparation and planning when needed

● Assisted with customer service

● Counted and verified all products individually before leaving the kitchen

● Work in coordination with other departments to ensure that customers gets quality service and satisfaction

● Maintain and sanitize delivery equipment

● Collected or picked up empty containers pans for centers on a daily basis

● Maintained a clean, neat appearance with fresh uniform daily

● Delivered food orders to many offices in a timely manner in order to ensure food quality

Barback

Kimpton Hotels & Restaurants - Chicago, IL March 2023 to Present

• Restocking liquor bottles and changing kegs.

• Learning cocktail recipes and other menu items.

• Cleaning bar and table surfaces throughout the shift.

• Wiping down chairs, railings, and other high-touch surfaces.

• Removing and disposing of bags from trash receptacles in and around the bar area.

• Removing used glassware are other utensils from customers’ table during their stay.

• Sweeping and mopping in and around bar service areas and customer common areas.

• Answering customer questions and routing customer complaints to the appropriate staff member.

• Assisting bartenders with taking customer orders and processing orders in the point-of-sale system during peak business hours.

• Stocking bar items such as glassware, straws, toothpicks, napkins, garnishes, ice, towels, and cleaning supplies (this may include restocking for bar opening or closing).

• Ensuring that taps, coolers, and other appliances like blenders or coffee makers are working properly; troubleshooting simple malfunctions as needed.

Busser/Barback

BROKEN BARREL BAR - Chicago, IL

March 2020 to March 2023

•Responsible for cleaning and refilling glassware, changing kegs, cleaning the bar top and restocking everything in the bar from spirits to syrups.

•Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table •Refill ice well

•Prep garnishes(lemon, and lime, wedges and wheels, herbs, etc...) •Clean drink spills and sweep broken glassware

•Help the bartenders with anything they need

•Bringing out meal orders if waitstaff are busy

•Take out trash or recycling throughout the shift (and wash hands after handling any garbage) •Restock all bar containers for the next shift, including juicing citrus for bar use the next night •Put away all liquor and beer deliveries that came in during the day

•Handling cleaning of the dining area at the close of day

Busser-busboy

TRATTORIA N. 10.

February 2017 to March 2020

• Removing used plates, glasses, cutlery and napkins from tables after diners are done eating •Wiping up water spills, food stains and dirt from tables

•Straightening out the tablecloth or replacing stained ones

•Replacing cutlery and glassware in anticipation of new diners

•Refilling paper napkins, salt and pepper shakers and any other depleted condiments on the dining table •Refilling drinking glasses with water

•Bringing out meal orders if waitstaff are busy

•Handling cleaning of the dining area at the close of day

Restaurant Manager

Heartland Food Corporation - Chicago, IL January 2009 to December 2017

Directed general restaurant operations, monitoring food quality and staffing requirements to ensure a positive dining experience for every guest

● Work varied shift schedule including lunch and dinner shifts, opening and closing the restaurant 4 days weekly.

● Meet weekly with all management staff to coordinate schedules, discuss operations, and set goals. ● Ensure excellent patron experiences by providing superior service and quality food.

● balance service with costs to ensure profitability

● Promote guest satisfaction to steady repeat business

● Coach / schedule servers to maximum levels of performance

● Monitor BOG for consistent sanitation, food quality and presentation ● Purchase / control inventory with attention to budget guidelines

Education

Kelvyn Park High School

2002 to 2006

Skills

• Spanish • English

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