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Accounts Receivable Customer Service

Location:
Tijeras, NM
Posted:
November 09, 2023

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Resume:

SHARRON A. BERRY

*** ***** **********

Stanley, New Mexico 87056

Cell Phone 602-***-****

OBJECTIVE: To obtain a position that I can utilize my managerial, clinical and administrative and customer service skills

SUMMARY OF QUALIFICATIONS

A solid background in medical & dental administration, reflecting knowledge in:

• Patient flow management and appointment Setting

• Revenue and accounts receivable management

• Insurance billing (HMO, PPO, AHCCCS & INDEMNITY PLANS)

• Prior authorizations & insurance referrals

• Marketing

• Treatment plans, coordination & sales

• Dentrix, Easy Dental, Soft Dent, Eagle Soft, Source & PCN

• Over 20 years of experience in Healthcare

Conscientious and detail oriented with well developed communication skills and earned a reputation for dependability, integrity, efficiency and professionalism. Education

• University of Maryland Typing 1, Introduction to Business

• Glendale Community College, Computer Skills, Typing

• MBRC, Revenue and Accounts Receivable Management, Conflict Resolution, Receivables, Collections & Reporting

• Numerous coding classes and seminars for insurance billing, personnel management, human resources, MICA, AHCCCS & Medicare

Employment History

Four Corners Pet Alliance Gallup, New Mexico

December 2018- Present

President & Foster Care Coordinator

Manage and oversee operations of Animal Rescue including but not limited to: fundraising, transporting, intaking and assessing, scheduling veterinary care, administering vaccines, deworming, medicating cats, dogs and equines. Directly work with other animal rescues to transport and arrange adoptions resulting in hundreds of adult dogs, cats and puppies being spayed, neutered and adopted. Last summer we raised funds, bought hay, feed and water totes and coordinated with volunteers from the Navajo Community to feed and supply water for the starving and dehydrated equines until the monsoons returned. A significant number of equines and foals were saved from a certain death.

Sunshine Health Care Center Peoria, Arizona

June 2010- May 2013

Clinic Coordinator

Responsible for day to day management and operation of Clinic including supervising staff. Responsible for hiring and training staff and contracting physicians. Responsible for contracting insurance plans for all physicians and group. Duties also include leading Healthy Weight support Group. Responsible for coordinating marketing with Web designer, editing and contributing to newsletter. Responsible for day to day sales and Insurance billing and payments. Responsible for all patient and physician correspondence.

Dentistry for Children, P.L.L.C. / Chandler Pediatric Dental, P.L.L.C. Mesa, Arizona March 2004 - February 2010

Office Administrator

Supervised and trained staff of nine as well as equipment and building maintenance. Performed all duties associated with accounts payable, receivable, monthly and quarterly reports and balanced all account ledgers monthly. Also, responsible for insurance and patient collections including but not limited to payment and adjustment entry, AHCCCS grievances & appeals and aging Reports. Acted as a consultant and reorganized management, front office, and billing from December 2005 through July 2006 while working for Chandler Pediatric Dental.

Thousand Cranes Medical Billing Chandler, Arizona

March 2002- March 2004

Manager/ Medical Biller

Two years of experience in supervising up to 20 employees. I managed and distributed work to various teams and was responsible for training both in house employees and assisting and training client’s staff with software and office duties and responsibilities. Developed and led a claims follow team that was responsible for investigating and collecting all unpaid claims. Responsible for all contracting, claims and collections for all of the company’s anesthesia accounts. Acted as a consultant for a Podiatry Group and a Psychiatry Group and was responsible for transitioning both clients on to Thousand Cranes computer system and trained and assisted staff during the transition period.

Rekha Shah M.D. Chandler, Arizona

February 2001-March 2002

Patient Care Coordinator

Responsible for patient flow and scheduling all new patients. Duties included procedure and test scheduling, obtaining prior authorization and insurance verification. advising patients of pre and post procedure instructions. I wrote all doctors order prescriptions and labs orders. Called lab and test results to patients and assisted Doctor with sigmoidoscopies and was responsible for sterilization, and maintenance of all equipment, instruments and preparation for procedures. Kurt Heiland, M. D. Scottsdale, Arizona

June 1998-June 2000

Office Administrator

Responsible for training and supervising a staff of seven, Accounts payables, receivables quarterly AR, statistical, management and aging reports. Duties included coordinating building maintenance, equipment purchases and negotiating contracts with vendors, served as a reference for staff and physicians. Coordinated with property management, architects, subcontractors and vendors to build, equip, staff and open a satellite office. Increased revenue through marketing

Accounts Receivable Manager

Insurance and patient collections, CPT and ICD9 coding, charge payment and adjustment entry, filed paper and electronic claims using Source software, increased revenue significantly through claims filing, billing and collections and insurance contracts. Obtained prior authorizations and verified patient’s insurance benefits John M. Milligan, M.D. Phoenix, Arizona

October 1987- June 1998

Office Manager

Supervisor of Staff of four, hiring, personnel evaluations, accounts payable and receivables, billing coordinator, patient triage, monthly and quarterly reports, management and aging reports

Billing Coordinator

CPT4 and ICD9 coding, charge payment and adjustment entry, Insurance and patient collections. Account receivable, aging and statistical reports Medical Assistant

Duties included surgery and test scheduling, obtaining prior authorizations, ordering and maintaining supplies, patient triage, obtaining prior history, advising patients of pre and post op instructions. Writing and calling in doctor’s orders and prescriptions Receptionist

Patient check in and out, answering phones, collecting payments, chart prep, data charge and payment entry. Scheduling and obtaining necessary referrals and prior authorizations.

References available upon request



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