Drida McGlown

704-***-**** www.linkedin.com/in/dridahyde ad0zc5@r.postjobfree.com

Recruiting consultant

Professional Profile

Conscientious, attentive, and reliable Recruiting Consultant with 12+ years of distinguished experience managing high volume talent acquisition with track record of proven results and career success.

Summary of Qualifications

Extensive background in Human Resource, including experience in talent acquisition and retention, talent development, mediation, consulting, benefits and compensation, HR records management, HR policies development and interpretation, investigations, unemployment hearings and legal compliance

Demonstrated success in negotiating win-win compromises, and writing personnel manuals, corporate policies, job descriptions and management reports

Diligent and detail-oriented leader focused on inspiring, motivating and coaching employees others to improve performance, build teamwork, and create and maintain an atmosphere conducive to self-directed work groups

Highly effective in cultivating and managing relationships as well as in building rapport with senior management, employees, and the general public

Exceptional leadership, organizational, interpersonal, and oral/written communication skills

Education & Certifications

MOUNT OLIVE UNIVERSITY — Mount Olive, NC

Bachelor of Science in Business Administration

Management and Organizational Development with a minor in Human Resource Management

GPA: 3.42 - Graduation date: August 27, 2011

HR Skills

HR Department Startup

Employment Law

FMLA/ADA/EEO/WC

Taleo and Workday

HRIS Technologies

Payroll Administration

Team Leadership

Diversity & Inclusion

Consulting

Full Cycle Talent Acquisition & Retention

Employee Relations

Benefits Administration

HR Program Management

Creating process flows

Ability to work cross-functionally

Kronos and Lawson software experience

Phenom CRM

Peoplesoft HRIS

Orientation & On-Boarding

Training & Development

Performance Management

Organizational Development

HR Policies & Procedures

Recruiting plans

Strategic Development

Change Champion

LinkedIn Recruiter

Professional Experience

US Bank- Charlotte, NC

A leader in the banking industry

Recruiter, 08/2022-9/2023 (Laid off)

Full cycle recruiting for Legal, Finance, HR, and Risk positions for Corporate/Commercial Banking

Managed applicant tracking system (Workday) and CRM (Phenom) to maintain contact with candidate pool and database mine to source and build candidate pool for various positions.

Demonstrated success in taking a consultative approach with Hiring Managers while delivering innovative and efficient solutions for hiring needs.

WELLS FARGO & CO.- Charlotte, NC

A leader in the banking/financial industry

Recruiting Consultant, 11/2014- 2/2022

Recruiting for Risk Operations Fraud Prevention under Consumer Lending Operations Group.

Recruiting strategic partner that successfully manages candidate flow, screen and select top talent for high volume call centers.

Displays excellence in building rapport with Hiring Managers and candidates to ensure optimum positive candidate experience.

Consultation on broad scope of all things Talent Acquisition related including but not limited to competitive intelligence with the marketplace, developing and implementing processes with Hiring Managers and communicate progress goals with Consumer Lending/Operations Leadership.

Continuous sourcing for hard to fill and challenging market areas in Sioux Falls, SD

Consistent and successful focus on Military/Veteran hiring initiative.

DAVITA HEALTHCARE PARTNERS, INC- Charlotte, NC

A leading provider of kidney care

Corporate Recruiter, 05/2014- 11/2014

Partner with internal clients to develop a strong understanding of position requirements for clinical positions within assigned divisions.

Review, evaluate, and screen candidates for skill level, experience, and knowledge in relation to position requirements as well as culture fit.

Conduct talent advising with hiring managers through the selection process and recommend candidates for interviews.

Proactively source and develop pipelines to secure talent based on current and future business needs leveraging diverse recruiting resources including employee referrals, in-house applicant tracking systems, educational institutions, cold calling, networking, and professional organizations.

Meet recruiting timelines and goals, including metrics, as established by department management. Average of 58 hires/month.

Focus on retention initiatives through recruiting enhancement methods while ensuring a positive candidate experience.

CONNEXTIONS/ OPTUM- Charlotte, NC

High Volume Healthcare Call Center

Sr. Corporate Recruiter, 07/2012- 05/2014

Responsible for full cycle recruiting strategy that continually replenishes the candidate pipeline based on market conditions.

New hire yield rates average between 86-90% monthly with a minimum of 25 to 30 new hires per training class (Sales & CSA departments) 8-10 classes per month during peak season; Team screens an average of 850 applicants, interviews an average of 500 applicants per month and hires approximately 300 new associates.

Hired to recruit and staff a 1,000 seat Customer Care Contact Call Center. Responsible for full cycle corporate recruiting for various positions:

•Customer Service Representatives, Bilingual Agents, Directors, Quality Assurance, Facility Manager, HR Generalists, Licensed Health Agents, Workforce Analysts, etc.

Implemented effective targeted hiring practices and improved existing business practices.

Prioritize multiple responsibilities/projects, collaborate /support team effectively and develop strong business relationships.

Conduct in-depth behavioral interviews to assess skill sets and competencies of candidates.

Responsible for presenting recruitment updates for open and filled requisitions at weekly team meetings.

Participate in business development discussions such as salary studies (developed by collecting and analyzing trends), development of new recruiting strategies.

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