Customer Service Online Work

Morgan McHugh

Chesnee, SC ***** • (***) *** – ***4 • ad0zby@r.postjobfree.com

SUMMARY

I have been working in customer service for about 8 years and I am looking to obtain a challenging and professionally rewarding in an industry that allows me to capitalize on my experience and key skills with potential for long-term growth.

EDUCATION

Associate of Applied Science, Early Care and Education August 2022

Spartanburg Community College Spartanburg, SC

Highschool Diploma May 2018

Boiling Springs Highschool Boiling Springs, SC

SKILLS

Microsoft Office

Leadership

Organization

Time Management

Customer Service

Communication

Problem Solving

Online Work Experience

RELATED EXPERIENCE

Key Holder and Scooper 06/2016 – 04/2019

Bruster’s Real Ice Cream Boiling Springs, SC

I worked as a manager on shift. I would either open or close the building, and I would assist in training new employees.

I made cakes the way the customers requested.

I was responsible for counting the register drawers. While calculating the money, I needed to use Microsoft Excel to input numbers into the system.

I took customer phone calls throughout my shift and assisted with their needs.

Waitress 09/2021 - Present

Grannies Kitchen Inman, SC

I ensure diners have a positive experience by demonstrating excellent customer service.

I provide excellent customer service, create relationships with over 100 customers per shift, and resolve any issues they may have had.

My duties include:

oGreeting customers.

oTaking orders.

oCommunicating with kitchen employees about orders.

oDelivering meals or drinks to the correct table.

oWorking at a fast pace

oMultitasking

ADDITIONAL EXPERIENCE

CCLC Teacher 09/2019 – 05/2022

Hendrix Elementary School Boiling Springs, SC

Worked as an after-school teacher for 3 years and with children from Kindergarten to 5th grade.

Assisted children throughout their homework and did lesson plans to further their education in the classroom.

Substitute Teacher 08/2021 – Present

Hendrix Elementary School Boiling Springs, SC

Worked in different classrooms from ages 4K to 5th grade.

Followed the lesson plans each teacher left me to assist students throughout their school day.

REFERENCES

Available upon request.

Contact this candidate