Administrative Assistant Customer Service

Administrative Assistant Nov **** Current

BlackJack Grass Cutting, Bay St Louis, Mississippi

• Prioritized and managed multiple tasks and

competing priorities in servicing requests from owner.

• Assisted the company in preparing proposals for new business, including editing and collating.

• Build spread sheet work flow to take the company from paper to digital.

• Answered incoming and wrote outgoing emails and

directed messages to the correct party.

Manager June 2023- August 2023

Economy Inn, Bay St Louis, Mississippi

• Managed hotel day to day business.

• Completed all paperwork daily.

• Turn the hotel from maybe 4 rooms rented to max

compacity in 1 month.

• Done maintenance or hired contractor.

RCA June 2021- September 2021

United States Postal Service, Bay St. Louis, Mississippi

• Delivered Mail.

• Sorted mail.

Certified Trainer Jan 2017 Jan 2018

Kenjo Markets, Maryville, Tennessee

• Improved the performance and long-term success of employees with well-planned and executed training

programs.

• Identified workers struggling with concepts and

discussed needs with supervisors.

• Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.

• Processed cash register transactions by inputting product costs and giving back change.

• Adhered to all cash handling policies and procedures.

• Maintained merchandise displays, including endcaps, floor displays, and aisles.

Bar Manager Oct 2014 May 2016

Daquiri Hut, Lockport, LA

• Engaged with dissatisfied customers, sought

resolutions, and addressed issues with staff.

Nicole Buffinet

228-***-****

ad0zaf@r.postjobfree.com

7100 Bayou LaCroix Rd

Bay St Louis, Ms 39520

Skills:

• Records administration

• Workflow optimization

• Manage correspondence

• Set appointments

• Clerical support

• Organize files

• Problem-solving

• Prioritization

• Planning

• Customer Service

Education:

Pearl River Community College

Associates Business Current

• Met with beverage sales personnel to identify new and popular product offerings.

• Enforced policies regarding buybacks and drinking with patrons.

• Prepared bartender, barback, and cocktail server schedules and cross-trained staff to meet business demands.

• Determined the slowest days of the week and offered promotions and activities such as karaoke to

encourage participation by patrons, boosting daily receipts.

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