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Quality Control Follow Up

Location:
Miami, FL
Posted:
November 10, 2023

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Resume:

Audrey V. Rigby

**** *.*. **** ******

Miami, Florida 33142

Cell Phone: 786-***-****

Email: ad0z9z@r.postjobfree.com

Seeking a fulfilling, challenging and rewarding position Work Experience:

February 2023-July 2023

Seacoast National Bank

396 Alhambra Circle

Coral Gables, FL 33135

● Bank Secrecy Act New Accounts Analyst:

Upload daily new accounts information to the new accounts logs, edit and revise log as new accounts documents are reviewed, ensure that new accounts documents are submitted by the branches in a timely manner, review and attach new accounts due diligence information and entry into ECS system, keep constant communication with branch personnels and account officers to communicate any inaccuracies in the documentation or pending items for the new accounts, as well as conduct follow up to ensure that account documents are indexed in a timely manner, reprofiling of new accounts and perform other duties and responsibilities as required or assigned by supervisor.

February 2017-February 2023

Professional Bank

396 Alhambra Circle

Coral Gables, FL 33135

● Senior Customer Information File Quality Control Specialist: Upload daily new accounts information to the new accounts logs, edit and revise log as the documents are reviewed, ensure that new accounts documents are submitted by the branches in a timely manner, review and attach new accounts due diligence information and entry into ECS system, keep constant communication with branch personnels and account officers to communicate any inaccuracies in the documentation or pending items for the new accounts, as well as conduct follow up to ensure account documents are indexed in a timely manner and perform other duties and responsibilities as required or assigned by supervisor.

● Deposit Quality Control Supervisor:

Upload daily new accounts information to the new accounts logs, edit and revise log as new accounts documents are reviewed, review daily maintenance reports and ensure that the documents are submitted and scanned/indexed by the branches in a timely manner, verification of customers due diligence information and entry into ECS system, Keep Constant communication with branch personnels and account officers to communicate any inaccuracies in the documentation or pending items for the new accounts, as well as conduct follow up to ensure account documents are completed in a timely manner and perform other duties and responsibilities as required or requested by supervisor.

● Customer Information File Specialist:

Print and review ATM reports and debit customers accounts for excessive fee, print and review new and maintenance accounts report, review scan and index new accounts documents, review loan maintenance reports, approve remote capture deposit, review and approve ACH requests, increase mobile banking limits and perform other duties and responsibilities as required or requested by supervisor.

June 2007- February 2016

Coconut Grove Bank

2701 South Bayshore Drive

Miami, Florida 33133

● Accounting Clerk / Bookkeeping Specialist

Prepare and download statement of condition, balance ATM, balance tellers, Prepare and email Repos, balance and verify cashier's checks accounts/General Ledger, edit and correct nonpost General Ledger and recon repair items, process employees expense reimbursement, reconcile FED and Compass statements assist with other miscellaneous items. Answer phone and take messages for Boss, Levies, garnishments, notice of reclamations, transfer payroll funds, assist with agenda for monthly meeting with branch managers, prepare legal documents for Attorneys, update signatures for legal documents and other miscellaneous items, perform other duties and responsibilities as required or requested by supervisor. Hobbies: Reading, Singing, Aerobics, Cooking, Gardening Education:

Lindsey Hopkins Technical Education- High School Diploma 750 N.W. 20 St, Miami Florida 33127

Spanish Town High School- 1977-High School Diploma Spanish Town Jamaica

References-Upon Request



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