Customer Service Representative
Resume:
Jennifer Hill
****************@*****.***
Ameritas
Customer Service Representative- Assisting policy holders with changes on policies such as adding new members, terminating employees benefits, and any type of policy change. Big Lots
04/2023-12/2022
Team Member- Assisting customers with their retail needs such as finding items in store, checking out customers. Havelock Manor
01/2022 - 03/2022
Caregiver - Assisting clients with daily needs such as cleaning, cooking, transitioning from one place to another, and basic hygiene. Communicating with clients with whatever they need. HomeInstead
08/2021-01/2022
Caregiver - Assisting clients with daily needs such as cleaning, cooking, transitioning from one place to another, and basic hygiene. Communicating with clients with whatever they need. Spreetail
05/05/2020-03/04/2021
Customer Service Specialist - Communicate directly with our customers via phones and email. Think critically to resolve customer pain points. Drive innovative and creative solutions to protect revenue. Support our customers, our vendors, and our marketplace partners. Measure and analyze data to increase efficiency in department operations. Play a critical role in driving many processes that impact departments across Spreetail by advocating for customer initiatives. Communication solutions CSLLC
10/2019- 03/2020 (laid off due to COVID-19)
Sales representative- Set up internet with Hughes net for customers including taking personal information, running credit applications, processing credit cards, etc… Answered any customer questions, and concerns. Filled out daily reports. TACO BELL
03/2019-10/2019
Night Shift Lead- Made food and filled customer orders. Assisted other employees when asked. Part of weekly manager meeting. Prepared store for morning opening. Processed nightly money audits. Responsible for inventory and nightly reports. Store cleaning. Any and all other duties assigned or needing to be done. Needs to be revised with mylink for NEWORKS for better description for positions.
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