JM Jack Mills

Pahrump, NV ***** 775-***-**** ad0z7b@r.postjobfree.com

PROFESSIONAL

SUMMARY

Proactive Production Manager successful at anticipating needs and making adjustments to schedules, materials and workflow. Ready to bring expertise to company needing hands-on, knowledgeable and resourceful leader. SKILLS Quality Inspections

Safety and Sanitation Standards

Health and Safety Compliance

Cause and Effect Analysis

Strong Leadership Abilities

OSHA Regulations

Master Scheduling

Organizational Policies

Material Handling Expertise

Manufacturing Management

Operations Management

Inventory Coordination

WORK HISTORY PRODUCTION MANAGER 02/2016 to 01/2019 Acres Cultivation Amargosa Valley, NV

Resolved issues quickly to maintain productivity goals. Reviewed work for quality and compliance with company standards and design specifications.

Standardized production procedures, job roles, and quality assurance guidelines.

Managed continuous improvement initiatives to drive gains in quality, flow, and output.

Estimated labor requirements to support anticipated workload. Sourced materials to keep up with production goals and meet customer demands.

Partnered with leadership on recruiting, hiring and coaching production personnel.

Delivered direct feedback to senior management regarding project visibility and status.

Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules. Created streamlined production schedules and collaborated with production employees to communicate objectives and goals. Reviewed maintenance and repair problems to determine appropriate action for resolution.

Monitored team budgets to keep projects on task and avoid waste. Studied department operations to assist with development of new or improved methods of tooling and production processes. Wrote and conducted formal performance reviews for production personnel.

Evaluated employee performance and provided feedback and training as needed.

Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.

Enforced health and safety protocols to promote safe working environment. Prepared and maintained production reports and personnel records. Analyzed production data and prepared reports for senior management. Utilized data analysis tools to identify and resolve production issues. Updated logs and submitted timely reports detailing activities in line with regulatory standards.

GENERAL MANAGER 05/2014 to 02/2016

Alien Travel Center And Brothel Amargosa Valley, NV Developed and implemented strategies to increase sales and profitability. Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth. Implemented operational strategies and effectively built customer and employee loyalty.

Developed and maintained relationships with customers and suppliers through account development.

Managed budget implementations, employee evaluations, and contract details.

Trained new employees on proper protocols and customer service standards.

Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Interacted well with customers to build connections and nurture relationships.

Assisted in recruiting, hiring and training of team members. Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Monitored daily cash discrepancies, inventory shrinkage and drive-off. Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Managed purchasing, sales, marketing and customer account operations efficiently.

Reported issues to higher management with great detail. Implemented business strategies, increasing revenue and effectively targeting new markets.

Negotiated price and service with customers and vendors to decrease expenses and increase profit.

FOOD AND BEVERAGE MANAGER 09/2009 to 04/2014

Meskwaki Casino Tama, IA

Resolved customer complaints involving food or beverage quality and service.

Maintained highest standards for beverage quality and service. Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.

Responded to customer complaints, addressing concerns, and distress with amicable interactions.

Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.

Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.

Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.

Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.

Managed bar and wait staff and directed hiring program. Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.

Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.

Developed ongoing training initiative to improve beverage knowledge of serving employees.

Oversaw proper disposal of unused and tainted beverage stock, adhering to related health and safety guidelines.

Selected wine, beer and alcohol products based on customer feedback and local product availability.

EDUCATION Associates of Culinart Arts Business Communications, Culinary Arts Lake Tahoe Community College, South Lake Tahoe, CA High School Diploma 04/2001

Dos Pueblos Senior High School, Goleta, CA

CERTIFICATIONS ServSafe Food and Production Manager Certification- Certified by American National Accreditation board.

TANIF Card- Alcohol Distributing

S.A.F.E Card-Alcohol Distributing

OSHA-General

CPR Certified

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