Customer Service Representative

Jeffrey Calalis Mendoza

Villa ** **A Street Al Rashidiya Dubai UAE

+971-**-***-****

********.*******@*****.***

Personal Data Date of Birth: August 30, 1991 Father’s Name: Antonio Mendoza Place of Birth: Apalit, Pampanga Mother’s Name: Teresita Mendoza Civil Status: Single Height: 5’8

Religion: Roman Catholic Weight: 200 lbs.

Skills

Computer Literate in MS Office (Word, Excel, PowerPoint, etc.)

Customer Service Oriented

Average in English both verbal and written communication

Basic Computer Troubleshooting (Reformat hard drives, installing softwares and networking)

Presenting Weekly Business Review to our client

Facilitate new hire classes and refresher courses

Conducting coaching and mentoring

Educational Background

● Somascan Fathers Seminary: 2008-2010(Undergraduate)

: Bachelor’s Degree Major in English

● University of the Assumption: 2004-2008(Graduated)

: Secondary Education (High school)

Work Experience Teleperformance Philippines: November (2011)-December (2019)

-Chat Support and Customer Service Representative

Sutherland Clark Pampanga: January (2020)-November (2020)

-Collection and Customer Service Representative

24/7 Customer Philippines, Inc.: October (2021)-May (2023)

-Customer Service Representative for 8 months

-Trainer for 9 months

Character References Darwin Pascua

Customer Service Representative

096********

Girlie Celeste Cruz

Customer Service Representative

093********

Momo Culaban

Training Manager

093********

I hereby certify that the information above is true and correct. JEFFREY MENDOZA

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