Customer Service Team Member

Donna Buckley

***** *.*. **** **., Gresham, Oregon 97030 ● **********@*****.*** ● 503/810-7803

Highlights of Qualifications

• Excellent customer service skills

• Organized and detail oriented with time management a priority

• Ability to perform multiple tasks, and projects in a fast paced environment

• Talent for problem solving and negotiation

• Able to self-direct and quickly learn new skills

• Work well individually as well as a team member

• Honest, dependable, loyal and hardworking

• Knowledge of proper written and verbal communication Relevant Experience

2008 - Present

Walmart, Fairview, Oregon

Shipping and Receiving Expert

Responsibilities include management and accuracy of incoming products with special attention to quality, quantity and price. This position requires direct contact with vendor representatives. Another part of my position is inventory management as well as shelf stocking.

2000 – 2018

General Manager/Bartender

Buckley’s Catch, Portland, Oregon

Management of bar and grill included bartending, cooking, banking, shopping, and anything else needed.

1992 – 2006

Quest Communication, formerly U.S. West, Portland, Oregon Customer Service Representative

This position required receiving incoming calls from new and existing customers. The various help we provided included new customer set up, cancellation of service, billing questions, cell phone use questions, etc.

1980 – Present

Thrifty Building Maintenance, Gresham, Oregon

Part Time Janitor

Help family business when needed with basic janitorial duties.

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