HEATHER

NEMETH

CONTACT

© ad0z54@r.postjobfree.com

© 646-***-****

© Levittown, my 11758

SKILLS

+ Muttisine phone systems

* Greeting guests

* Correspondence management

+ Supply stocking

‘Hospitality services

* customer service

EDUCATION AND

TRAINING

Certificate - Hospitality

‘Technical Career Institutes

New York, NY

05/2001

Certificate - Hospitality

‘Technical Career Institutes

New York, NY

09/1990

SUMMARY

Palte and accommadating bringing 20 years of experience in hospitality

settings, Sincere and helpful when warking with quests, femiles and Vis

to promote satsfaction and brand loyalty. Knowledgeable about handling

reservations and accounting functions with little oversight

Knowledgeable and tolerant. with experience successfully balancing guest

‘and business needs. Well-organized in managing check-in and check-out

procedures and coordinating services with diverse team members. Good

‘mutttasking, planning and communication skils

Hardworking and relable. wth strong abilty in and Offering and Highly

‘organized, proactive and punctual with team-oriented mentality

EXPERIENCE

Hotel Front Desk Clerk

Hilton curio collection Manhattan, NY

08/2001 - 03/2020 * Worked 20 years in the Industry

“All incoming guest needs, smooth check-in

processes and maximize satisfaction

+ Explained and pointed out property detallsto

patrons, including dining areas, poo, spa and

fitness center

+ Posted room charges such as food, liquor and

telephone calls based on individual customer action.

+ Receivad all incoming calls and coordinated with

hotel stat full requests and resoWve issues

+ Secured guest valuables in main safe or individual

boxes

“Balanced accounts and conducted nightly audts to

keep bookkeeping current

Contact this candidate