CYNTHIA

RIVE

ad0z4f@r.postjobfree.com

818-***-****

Montesano, WA 98520

Dedicated Customer Service professional with extensive experience. Committed to maintaining professional relationships to increase profitability and drive business results. Solid team player with a outgoing and positive demeanor. Focused on surpassing expectations and driving team results.

PROFESSIONAL SUMMARY

JONES & JONES COMMUNITIES - Assistant Property Manager Woodland Hills, CA • 05/2017 - 08/2021

XIRCOM CORPORATION - Executive Account Manager

Newbury Park, CA • 10/2007 - 02/2017

TENAYA LODGE AT YOSEMITE - Assistant Front Desk Manager Fish Camp, CA • 06/2001 - 07/2005

WORK HISTORY

• Showed units to potential tenants.

• Kept accurate records of all residents.

• Trained and motivated leasing staff.

• Established strong, professional relationships with residents. Handled all customer services requests and maintained resident database.

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• Exceeded quarterly sales goals & identified lucrative leads Managed and developed new accounts to maximize revenue potential.

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Customer service, data entry, inside sales, forecasting, goal setting and performance reporting.

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• Oversaw front desk staff and employee scheduling. Coordinated with general maintenance, housekeeping and security to maintain superior customer service.

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• Night audit, reservations, checked guests in & out. SKILLS

• Team Leader

Call Volume and Quality

Metrics

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• Discreet, Reliable and Honest.

Excellent Verbal & Written

Skills

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Data Entry & Customer

Service Expert

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• Performance Evaluations

• Microsoft Office Suite

Employee Interviews &

Resume Screening

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Administrative and Office

Support

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REMOTE work experience 5+

years

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Moorpark College

Moorpark, CA • 06/1993

Associate of Science

EDUCATION

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