Krysten Lewis

Houston, TX *****

ad0z46@r.postjobfree.com

+1-832-***-****

I am a diligent, devoted team player, seeking to expand my career knowledge in different environments. Having 6years + of both face to face and telephonic communication experiences from customers, members and patients. I strives to providing optimal care and assistance to anyone that I encounter. My goal is to not only serve others but ensure that I am working in a timely manner while doing so to exhibit my work ethic.

Work Experience

Care Management Associate

Aetna, a CVS Health Company - Remote

October 2020 to Present

• Filing paperwork

• Maintaining case files

• Verifying health insurance information or other benefits

• Administering assessments

• Coordinating medical treatment

• Developing care plans

• Monitoring medication compliance

Pet Stylist

Petco - Houston, TX

June 2018 to February 2023

• Performed grooming services, scheduled appointments, and assisted any walking-in clients

• Suggested products and services that would best suit the pet's needs while explaining the benefits

• Resolved complaints by listening to the problem, suggesting solutions, and working with the client

• Entered and updated client information in the salon computer system Dental Assistant-Internship (Clinical)

Bright Orthodontics - Katy, TX

July 2019 to July 2019

• Cleaned, sterilized, and sharpened dental instruments

• Gained hands-on familiarity with medical terminology associated with oral care and hygiene

• Assisted with dental x-rays

• Greeted patients, reviewed their medical histories and case files

• Prepared invoices and entered details in the computer system

• Assisted in ordering dental materials and maintaining inventory records Loss Prevention Specialist

Ross Dress For Less - Houston, TX

February 2016 to May 2018

• Conducted surveillance to detect and report shoplifters

• Conducted routine inspections of the facility

• Trained new hire associates in matters of loss prevention Education

Registered Dental Assistant in Dental Assisting

University of Houston - Houston, TX

March 2019 to May 2019

Diploma

Alief Elsik High School - Houston, TX

August 2014 to May 2018

Skills

• Registered Dental Assistant (RDA)

• Highly organized and detail

• Ability to function under pressure

• Committed to superior patient care and education

• Ability to prepare, maintain, and update patient files

• Pet Grooming

• Animal Care

• Laboratory Experience

• Pet Care

• Phone Etiquette

• Critical care experience

• Social work

• ICD-10

• Acute care

• Loss prevention

• Utilization management

Certifications and Licenses

Certified Dental Assistant

CPR Certification

First Aid Certification

Additional Information

I have a great amount of customer service, Both face to face and over the phone. The goal is to Always try my best to help the customers In every way possible in a timely matter.

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