Service Rep Sales Associate

Kenisha Charles

ad0z2s@r.postjobfree.com Jonesboro, GA 30236

CAREER OBJECTIVE

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

SKILLS

Specimen Preparation Patient Correspondence Internal Medicine Ear Irrigations Performing EKGs Cardiovascular Disorders Physician Support Exam Room Preparation Clerical Support Height and Weight Measurement Patient Medical Histories Treatment Room Preparation EXPERIENCE

SERVICE REP/SALES REP, St. Croix, Virgin Islands

FirstBank, May 2021-February 2023

• Utilized effective communication skills to ensure customer satisfaction and increase sales.

• Prepared and submitted sales contracts for orders. Developed creative solutions for overcoming customer objections towards purchasing products and services offered.

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• Assisted with training new employees on company policies and procedures related to sales services. Provided excellent support services by responding promptly to customer inquiries via telephone, email, or live chat platform.

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• Generated leads through referrals and cold calling tactics resulting in increased sales figures. SALES ASSOCIATE/ CASH OFFICE CLERK, St. Croix, Virgin Islands World Fresh Supermarket, August 2020-May 2021

• Efficiently handled large volumes of currency transactions during peak hours.

• Adhered to all safety regulations associated with handling money and other valuables.

• Assisted in training new staff on proper cash handling techniques.

• Processed customer payments and maintained accurate records of daily transactions. Applied knowledge of basic math concepts such as addition, subtraction, multiplication, division, percentages, fractions.

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EDUCATION

CERTIFICATION IN MEDICAL ASSISTANT, Morrow, GA

United Education Institute, October 2023

HIGH SCHOOL DIPLOMA, St. Croix, VI

PennFoster High School, June 2020

CERTIFICATIONS

• CPR • HIPPA

REFERENCES

References available upon request

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