ad0z2r@r.postjobfree.com 323-***-**** Los Angeles, CA 90063

PROFESSIONAL SUMMARY

Enthusiastic, versatile, and motivated individual passionate about customer service. Team player- works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences, while maintaining business needs.

WORK HISTORY

Server. Whittier, CA

Rokka Whiskey Bar & Grill 05/2023 - Current

Medical Receptionist. Beverly Hills, CA

Cedars Sinai Associated 10/2020 - 05/2023

Server Shift Leader. Los Angeles, CA

Delcicous Pizza 10/2018 - 05/2023

SKILLS

LANGUAGES

English

Native or Bilingual

Spanish

Native or Bilingual

Serve food and beverages promptly with focused attention to customer needs.

●

Work with POS system to place orders, manage bills, and handle complimentary items.

●

Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

●

Set positive tone for entire dining experience as first point of contact for incoming guests.

●

Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

●

● Adhered to strict HIPAA guidelines to protect patient privacy. Checked patient insurance, demographic, and health history to keep information current.

●

Helped patients complete necessary medical forms and documentation.

●

Coordinated patient scheduling, check-in, check-out and payments for billing.

●

Supported office staff with various administrative tasks by filing, copying and faxing documents.

●

● Cultivated warm relationships with regular customers. Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

●

Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.

●

● Pre-Hospital Care

Verbal and Written

Communication

●

● Critical Thinking

● Teamwork and Collaboration

● Dining Room Logistics

Henry Perez

Kept register accurate through correct billing, payment processing, and cash management practices.

●

Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.

●

Contact this candidate