PROFESSIONAL PROFILE

Detail-oriented and highly skilled Insurance Adjuster with 3+ years of experience in insurance claims assessment and resolution. Proficient in accurately documenting property damage, evaluating claims, and providing timely assistance to policyholders. Demonstrated expertise in managing a wide range of claims, from routine cases to large loss and disaster-related incidents. Actively pursuing a dynamic role as a Property Field Adjuster to conduct thorough inspections, provide effective solutions, generate accurate estimates, and drive positive transformation within the complex landscape of Adjusting. Seeking to contribute to sustainable growth and excellence within challenging Adjusting environments.

Lakewood, CO

WORK EXPERIENCES

Field adjuster Oct 2022 – Mar 2023

ASI, UPC, American family, and Allstate

Hurricane Ian – FL

• Rapidly responded to the aftermath of Hurricane Ian.

• Conducted thorough assessments and documented insurance claims to expedite the recovery process for affected policyholders.

• Prepared detailed estimates utilizing the industry-standard software, Xactimate.

• Played a key role in managing supplements and cleanup efforts for large loss claims, contributing to efficient and comprehensive claim settlements.

• Demonstrated exceptional communication skills in providing policyholders with clear explanations and guidance throughout the claims process. Construction Estimator Feb 2022 – Sept 2022

MPM Construction

• Proficiently prepared accurate and detailed estimates for various construction projects, including residential and commercial properties, demonstrated a keen understanding of project costing and planning.

• Collaborated closely with project managers, architects, and clients to ensure project specifications were met and budgets were adhered to. Field Adjuster Aug 2021 – Feb 2022

Liberty Mutual, UPC, American family, Safeco, Assurant, and Allstate Hurricane Ida – LA

• Conducted on-site inspections and played a key role in the assessment and management of insurance claims arising from the disasters, applied expertise in claims handling and customer service.

• Efficiently evaluated damaged properties and other insured assets to determine the extent of the damage and calculated the cost of repairs and/or replacements.

• Maintained detailed records and documentation to support claims processing and resolve any disputes.

Field Adjuster Jul 2021 – Aug 2021

Liberty Mutual, Americas First, Safeco, and Allstate Wind/hail – IN & MI

• Conducted thorough investigations to determine the extent of property damage, accurately documenting and evaluating claims, demonstrated expertise in evaluating wind and hail damage.

• Stayed updated on local weather patterns and emerging trends in wind and hail damage assessment.

225-***-****

ad0z1x@r.postjobfree.com

LICENSES

• Alabama #300*******

• Florida #W599970

• Louisiana #881489

• Michigan #19285585

• Minnesota #40804388

• Mississippi #10682161

• North Carolina #19285585

• South Carolina #19285585

• Texas #2445454

CERTIFICATIONS

• NFIP

• Xactimate 2

• Rope and Harness

• State Farm

• Allstate

• IICRC

CORE COMPETENCIES

• Strategic Leadership

• Policy Management

• Claims Handling and

Investigations

• Regulatory Compliance

• Liability Exposure Evaluation

• Confidential Records

Management

• Insurance Regulations

• Strong Communication Skills

• Great Interpersonal Skills

• Research Skills

• Service Orientation

• Conflict Resolution

• Team Player/Management

• Customer Service

• Operational Efficiency

• Risk Assessment & Mitigation

• Damage Estimating

• Property Claims

• Property Inspection

• Time Management

• Microsoft Office

B E N J AMIN BURNS

Experienced and Result-Oriented Independent Adjuster WORK EXPERIENCES (CONT’D)

Field Adjuster Feb 2021 – Jun 2021

Allstate

• Conducted comprehensive investigations and evaluations to determine the scope of water-related damage, ensuring accurate and fair claims settlements.

• Diligently managed daily claims across the Houston area, ensured swift and accurate assessments and resolutions. Field Adjuster Oct 2020 – Jan 2021

Allstate

Hurricane Laura, Delta, & Zeta – LA & SC

• Conducted comprehensive assessments and meticulously documented insurance claims for policyholders affected by the hurricanes, ensured accurate and timely claims processing.

• Played a crucial role in managing supplements and participating in cleanup efforts for large loss claims. Field Adjuster Aug 2020 – Oct 2020

Allstate

Hurricane Isaias – PA & NJ

• Conducted thorough assessments of property damage and documented insurance claims. Evaluated and processed claim accurately and expedited the resolution process.

• Managed a high volume of claims efficiently, meeting, or exceeding performance targets. Efficiency and Reliability Manager, Cell Leader 2018 – 2019 Pod Pack International

• Spearheaded the coordination effort to relocate two aging production lines to the facility, oversaw reconditioning, training, upgrading, and implementing an entire process.

• Successfully achieved the goal of attaining full production within an aggressive timeframe, which played a pivotal role in preserving a key customer's product line.

• Expertly planned, scheduled, organized, and executed daily workloads for multiple shifts, ensuring optimal productivity and efficiency.

• Managed daily Continuous Improvement Process (CIP) projects to identify and implement improvements, enhancing operational efficiency and safety.

• Proactively identified and addressed inefficiencies and safety concerns, promoting a culture of continuous improvement.

• Effectively led and managed a team of 18-22 members, inspiring them to meet daily production goals and maintaining a high standard of performance.

• Facilitated efficient communication with other department leads and upper management, fostering collaboration and cohesive workflow.

• Ensured a safe and efficient work environment by implementing and enforcing policies, procedures, and safety protocols, contributing to the well-being of the workforce and overall operations. Production Manager 2017 – 2018

Capitol Companies

• Strategically planned, scheduled, organized, and executed daily workloads for the block plant, resulting in a 30% production increase, 27% reduced labor costs, and 17% reduced waste production.

• Took responsibility for writing and implementing policies, procedures, and safety guidelines, fostering a culture of safety and compliance throughout the organization.

• Maintained a safe and productive work environment, with zero lost-time injuries during the tenure.

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