General Manager Guest Relations
Resume:
Ruth Adams
Princeton, WV *****
************@*****.***
Obtain a career position that will allow me to utilize and expand my management skills, organizational skills and the ability to work with others in a team environment.
Authorized to work in the US for any employer
Work Experience
General Manager
Hampton by Hilton - Princeton, WV
December 2021 to Present
Responsible for all management duties, including but not limited to…hiring and managing all employees; making schedules; purchasing and cost control; knowledge of all departments in hotel and hands on experience to better guest satisfaction; payroll; budgeting; inventory; guest relations; promoting a strong team environment; spread sheets for corporate overviews; promote and maintain brand standards of hotel brand; focus on revenue and guest relations and satisfaction. Purchasing of sundry shop items and maintaining inventory management and cost control. Maintaining petty cash, using adequately and sending receipts into corporate.
General Manager
Country Inn and Suites By Radisson - Princeton, WV November 2021 to December 2021
All general manager duties
Was promoted to a larger hotel by same management company. See responsibilities in Hampton description.
Night Auditor/Front Desk Clerk
Holiday Inn Express - Princeton, WV
June 2021 to November 2021
Run night audit, guest relations, check guests in for arrivals and out for departures, cash counting for sundry shop. Was promoted to general manager at a larger hotel by same management company. Senior Fashion Coordinator
Gabe*s - Bluefield, WV
March 2021 to November 2021
Part of Management team. Oversees other Fashion Coordinators, opens and closes store. Merchandise apparels, and general merchandise, managerial duties on front such as overrides, gives change, nightly reports, close down registers. Works as manager on duty when GM and assistants are not in the store and works to assist them in any way when they are present. Oversees cashiers and Sales floor associates while maintaining a professional demeanor. Assist with customer satisfaction and complaints. MERCHANDISE MANAGER
GRANTS SUPERMARKET - Princeton, WV
September 2010 to July 2021
Responsibilities include overseeing all aspects of the value department, which includes inventory management, ordering, setup and display of seasonal and value department merchandise, for a sixteen-store company. Support general manager and ownership to increasing sales and presentation of products. Overseeing the buying process, forecasting inventory demands and trends and negotiating with suppliers. Creating eye-catching store layouts that showcase the brand and aesthetic of the company. Tracking inventory movement and systematically introducing promotions, sales, price changes, etc. MANAGER
PIPESTEM DRIVE IN THEATER - Athens, WV
August 2013 to November 2020
Responsibilities include all management duties of running a theater, including hiring and overseeing all employees, accounting, product ordering and management, advertising to include website management, maintenance and grounds
keeping, as well as all audio and video operations of a drive-in theater.
CO-OWNER
SUN VALLEY COUNTRY STORE - Athens, WV
July 2002 to August 2010
Responsibilities include all management duties of running a convenience store/restaurant, including hiring and overseeing all employees, accounting, product ordering and management. OFFICE/MEDICAL ASSISTANT
DR. DAVID WALLACE - Princeton, WV
December 1991 to July 2002
Responsibilities include but not limited to peg-board accounting, patient registration and discharge, assisting in office surgical procedures, all clerical aspects of patient
charting and performing as an imaging assistant.
Education
General
BLUEFIELD STATE COLLEGE
1992 to 1994
SPANISHBURG HIGH SCHOOL - Spanishburg, WV
1991
Certification in Certified Nursing Assistant
MERCER COUNTY TECHNICAL SCHOOL - Princeton, WV
1991
Skills
• Purchasing
• Inventory Control
• Night Audit
• Guest Relations Experience
• Product Management
• Pricing
• Budgeting
Additional Information
SKILLS & Detailed oriented and deadline driven.
ABILITIES Excellent communication and interpersonal skills, with a creative eye for sourcing and presentation.
Self-motivated, ability to motivate others and lead by example. Knowledge and experience in all aspects of clerical and retail service. Supervisory experience of multiple employees.
Work with other companies to obtain services and product needed.
Contact this candidate