Natalie Calcek

*** ********* *****, ** *********, Fl, United

States, 32095

724-***-****

ad0yx6@r.postjobfree.com

Professional Experience

WestRock March 2014 - Present

Production Clerk

Washington community services February 2011 - March 2014 Billing Clerk

OSPTA January 2008 - February 2011

Billing Clerk

Valley women’s health July 2004 - January 2008

Front desk receptionist

Responsible for accurately filling and shipping orders while adhering to company policies and procedures Maintain accurate inventory and production records Ensure all orders are shipped out in a timely manner Coordinate with warehouse personnel to locate and pick products Handle customer inquiries and complaints

Operate packing and wrapping machinery

Ensure safety standards are met in the production area Supported safe and clean work environment by educating and directing personnel on use of control points, equipment, and resources

Processed customer invoices, credit memos, and other billing documents Entered customer billing data into accounting software Generated accurate financial reports and statements Reconciled customer accounts and resolved discrepancies Ensured accurate and timely billing to customers

Investigated and resolved customer inquiries and complaints Maintained customer billing records in an organized fashion Assisted with accounts receivable collections

Verified accuracy of billing documents before processing Worked closely with other departments to ensure customer satisfaction Process 1500 claims

Answering phones responding to patients requests for transferring to the necessary department Processing medical bills by sending them to the patient's insurance provider as necessary Accurate, logging of payments, received from providers and patients while maintaining current records and balances

Collecting copayment and other fees upon admi

Help patients understand billing and charges for what they are responsible for Follow up on delinquent payments and resubmit billing as needed Answer high volume of incoming calls and greet visitors warmly Schedule appointments, process payments, and maintain accurate records Manage all incoming and outgoing mail and courier packages Maintain office supplies and ensure all equipment is in working order Coordinate with other departments and outside vendors for various support services Greet customers and visitors in a professional and friendly manner Assist with administrative tasks such as filing, photocopying, faxing, and data entry Provide excellent customer service at all times to ensure customer satisfaction Education

Diploma June 2023

Charleroi Area high school at Charleroi Pa

Certified in Massage therapist June 2002 - January 2004 Career Training Academy at Monroeville Pa

Certifications

CPR May 2022

Monitor and maintain conference rooms and office space to ensure a neat and clutter free environment

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