UDOCHUKWU MARYANN NDUKA

Adeoyo Street, Mushin, Lagos State, Nigeria

http://linkedin.com/in/maryann-udochukwu-nduka-aa3498126

+234***-***-**** ad0yvk@r.postjobfree.com

SUMMARY A graduate of psychology with experience in administration, data analysis, customer service within firms in the Health, Non-Governmental Organizations (NGOs), and Industrial Technology

(IT) industries. Skilled in data analysis, psychological research, child welfare, fundraising, records management, and general administrative functions. Proficient in using Microsoft Office (Word, PowerPoint, and Excel), SPSS, Google Workspace, Slack, Zoom, and other modern tools to efficiently achieve organizational objectives.

SKILLS & EXPERTISE Corporate Communications

Conflict Resolution

Office Administraation

Customer Relationship Management

Data Entry and Management Data Analysis

Report Preparation and Presentation Events and Meeting Organization EDUCATION BSc Psychology (Second Class, Upper Division) Obafemi Awolowo University, Ife, Osun State, Nigeria 2020

Relevant Courses: Social Psychology, Understanding Psychological Disorders, Organizational Behaviour, Personality Analysis, Methods of Physiological Biology, Statistics for social Scientists and research methods in psychology.

Senior School Certificate

P &P Comprehensive College, Lagos State, Nigeria

2013

VOLUNTEER Project Let's Go, Lagos State, Nigeria. 2020 - Present Project Let’s Go utilizes art therapy to art therapy to hasten the recovery processes of kids in the hospital.

Improves the mental health of kids by engaging them in card and board games while supporting them with tools to express their feelings in artworks. Collaborates with team members to raise funds and consistently supply basic needs for the children under our care.

Just Let Go Foundation, United States. 2016 -2018

Hope field network is a US-registered non-profit organization focused on creating platforms for young people in Africa to succeed in business enterprise, governance, and education. Worked with a 10-man team that facilitated events geared towards empowering youths with a reach of 2000+ youths through 24 months.

WORK EXPERIENCE Freelance Projects (Writing and Data Analysis) Content Writer Sabi Writers, Lagos State, Nigeria. May 2021 – Present

Develops and proofreads 10+ pieces of content every month within the allocated timeframe. Freelance Data Analyst The Sis PhD, Lagos State, Nigeria. January 2021 – Present Analyzes quantitative and qualitative data for multiple projects. WORK EXPERIENCE Human Rights Defenders Advocacy Center Ikeja, Lagos State. Front Desk Officer

Apr. 2021 – Jun. 2021

Client Relations: Screened and received 20+ phone calls and emails every week while maintaining confidentiality and applying communication etiquette. Records Management: Streamlined office workflow by organizing files and records, increasing efficiency by 40%. Filed legal cases and documented them for easy reference. Issue Resolution: Collaborated with coworkers to analyze negative client feedback and developed pragmatic solutions that improved their satisfaction by ~10%. Ilasa Health Center - Isolo Local Council, Isolo, Lagos State Administrative Assistant (NYSC)

Mar. 2020 – Feb. 2021

Corporate Communications: Efficiently distributed vital information to all staffers at the health center and informed over 70 patients every month about documentation procedures. Data Entry and Management: Improved the access to patients’ data and other hospital records by arranging them in chronological order after updating them. Conflict Resolution: Handled conflicts that occurred at the Health Center by applying basic conflict resolution skills including effective listening and emotional intelligence. Teamwork and Problem Solving: Collaborated with the sanitation team in reducing accidents due to “wet floors” by creating a warning board that was displayed. Premium Freelancing Accounts - https://pfaccounts.com/ Virtual Administrative Assistant

Jan. 2019 – Feb. 2020

Events and Meeting Organization: Improved the efficiency of the manager by scheduling all meetings and travels by using Google Calendar and Google Trips respectively. Team Communication: Interacted with all the members of the business team through Slack and Zoom. Distributed all relevant information through emails and telegram groups. Multitasking: Multitasked by listening during meetings and simultaneously documenting minutes for appropriate future actions.

Report Preparation and Presentation: Utilized Microsoft PowerPoint and Excel in presenting and developing reports on business advancement for appraisal by the manager. TRAINING Desktop Publishing - I-Class College

OTHER SKILLS Excellent Communication, Leadership, Interpersonal Skills, Teamwork, Time Management, Detail-Oriented, Problem Solving, Organizational Skills, and Analytical Skills. LANGUAGES Igbo (Native) and English (Advanced Proficiency)

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